Spanky's Drain & Sewer Service offers quick fixes for busted water pipes and septic tank pumping with professional technicians like Jason Smith, Trey, and Eric, providing courteous and efficient services.
Spanky's Drain & Sewer Service is a locally owned company in Tuscaloosa, AL, providing a range of services including drain and sewer repairs, septic tank pumping, and plumbing installations. Their team of technicians, such as Jason Smith, Trey, and Eric, are commended for their punctuality, professionalism, and work ethic. They efficiently handle tasks like excavating and pumping septic tanks, and installing water pressure regulators. Although some customers have expressed concerns about pricing, the company is appreciated for its courtesy and transparency in quoting prices.
The company's commitment to customer satisfaction is evident in their willingness to lower prices when possible, as experienced by some customers. However, there have been instances where customers felt overcharged or misled about warranties and additional fees.
punctual, professional, dedicated
Exceptional work ethic and expertise in septic tank pumping
professional, kind
professional, kind
I will give 2 stars because they did come quick to fix a busted water pipe. BUT they were at my house less than 20 minutes(including the time to write out the bill) and charged $200 just for the labor.
First and foremost, I would like to commend Mr. Jason Smith, the technician who was dispatched to pump my septic tank, for his punctuality. He graciously provided a courtesy call to inform me of his estimated arrival time, exemplifying his professionalism. Mr. Smith demonstrated remarkable work ethic, excavating a substantial area of ground, approximately 2 feet in depth and 4 x 6 in dimensions, single-handedly. Following a meticulous inspection of my septic tank, he efficiently pumped it out. His expertise and dedication to his work are truly praiseworthy. Although the price may have increased over the years, I recognize that this is a widespread phenomenon across all sectors. I would like to express my sincere gratitude to Mr. Smith for his exceptional work and wholeheartedly recommend his services.
Trey and Eric just finished working with replacing our kitchen sink and adding a water pressure regulator. Professional and kind! Highly recommended and will be using them as long as we live in the Northport/Tuscaloosa area!
Very dissatisfied they told me that I had a 90 days warranty that if anything goes wrong in those 90 days that it would be free of charge my 90 days aren’t up yet, they then come out and charges me 155.00 to do the job that should of been free of charge then I tell them well I needed to go to the bank to get the money which is 2 minutes away from me then they proceeds to say that it’s a extra 40 dollars for the wait which was only 2 minutes away from my house, that is completely unnecessary I will not be contacting this company for my needs anymore…
Great company. Locally owned. Didn’t over charged me. Quoted me price. Then lowered price. Very professional Love William family & wife. Great crew of guys…
They provide a range of services including drain and sewer repairs, septic tank pumping, and plumbing installations, ensuring efficient and professional solutions for customers' plumbing needs.
Yes, they offer a 90-day warranty for certain services, but customers should be aware of the terms and potential additional fees.
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