Z Plumberz of North Dallas

Z Plumberz of North Dallas was referred by our home warranty company. The hot water was not working in the washing machine. I suspected a graument needed to be replaced in the faucet. The repair tech reported to our warranty company the faucet had corrosion and our claim was denied. Z plumbers then said it would cost over $650 to repair. I replaced the graument in 15 minutes and repaired the faucet. I don’t appreciate this company trying to rip us off.

They came to the rescue. I had to have my entire house re-plumbed and they were able to do it efficiently and for a reasonable price. They were very honest and great to work with. I highly recommend these folks for any plumbing needs.

Z Plumberz talked us into a job on which they vastly OVERCHARGED us, LIED about the permit and inspection, falsified papers with the city and left a mess after collecting $17,000. I hope people will see this and decide to give their business elsewhere. What happened: At first, we just needed a simpler plumber to fix poor drainage on one toilet, and a quick check of a possible water leak. The Z Plumberz quote was 2 hours at $195/hour – all good. The kid who came could not fix the toilet drain and during the leak inspection, he (accidentally) aggravated the water pipe and caused a bigger leak. We had to shut off all water in the house and either be 100% without water (think no flushing, showers or running water!) or agree to an immediate repair by this company for $10,000, then $15,000, then $17,000. They made it sound like a huge job with breaking and replacing the sidewalk, needing a big city inspection etc. In reality, they just sent 1-2 workers who mostly just dillydallied (SEE PICTURE) and finished fast. The job consisted of digging a trench and putting in a new plastic pipe to connect to water supply from the street. One of the workers looked under 15. So when we received the $17,000 bill, we followed up with the company to check if they meant to charge us basically a $600/hr rate for each hour of each person. The company owner (Tony) said yes that was the price. He got wishy-washy when we asked for the proof of inspection (which was part of the pricing). He even offered me a $1,000 back to 'not worry about the inspection’. I refused and said if they didn’t provide the proof in the next 3 days, I’d call the city. In 3 days, we learned that the company had never even gotten a permit, and only snuck it in after they realized we wouldn't let go of the proof of inspection. Only then did they file a permit with FAKE information about the job date and price. On the permit filed, Z Plumberz stated the job value as $6,000 (not $17,000 we actually had to pay). Btw, $6,000 would have been about right; ~$200 hourly rate for the hours worked. We let the company know that we had learned of their fake permit and pricing. The final icing was some days later. To our shock, we found Z Plumberz on our property digging without our knowledge! Apparently they came to expose the pipe for the city inspector (so it looked like this was a fresh job). After the inspection, they did not come back to put back the dirt. We had to follow up 3x and only got run-around. Only after threatening to take legal action, they eventually came to cover up the dirt (not nicely). I would sincerely advise other consumers to avoid this company at all costs.

Thé 2 techniciens arrived even 2 hours before we expected them.We appreciate with the present temperature. Very short time the problem on drain was identified(tube was broken).They go to by a new tube. And can installed the system worked perfectly.We appreciate the good temperature coming back. In addition to be expert , very nice and cleaning our home we are very happy to have seen.Keep them. We recommend to my friends who have such problems.

Z Plumberz was called out to my property from the home warranty services than I have for the house. Wasn't sure what to expect, I was very pleasantly surprised at their attention to detail. They showed me the reason for the repair needed they showed me ways to keep it from happening again. They were also really good with detail including the cleanup. I will definitely be using them in the future if needed. Wanted to say a big thank you to Malachi and Victor for getting us back up and running.