Wright-Way Plumbing LLC

I'm very pleased with Wright-Way Plumbing. They are punctual, polite and reasonably priced. Our last technician, Ray, was very helpful and insightful. I will be using them again!

I never leave reviews but this one is necessary. I’ve had several really great experiences using Wright-Way Plumbing. From a bathroom renovation to a significant leak in a pipe to my furnace. They are on time to early, professional, and do a great job! Also, Cudos to Mike! He always takes his shoes off (even though he doesn’t have to) and makes sure I know what he did, why, and what to do in case of an emergency. All of this at a fair price!

This is the first time we used Wright Way Plumbing. We needed a cleanout installed, and were frustrated after calling another plumbing company for over 6 weeks to get a quote. We called Wright Way plumbing and they visited within 2 days of my first call, gave a quote that same day, and we were on the schedule within about 2 weeks- working around Christmas/New Years. William and Dominique did an amazing job. They dug out the flowerbed and carefully removed/put back our plants. They took photos of their work, before burying it and sent to us. We saved hundreds of dollars going with Wright Way, and they were prompt and professional.

After reading the other review I had to add my experience with Wright Way Plumbing. My husband and I have had John and his company do several jobs for us and have had a great overall experience in customer service, consultation, actual job getting accomplished in a clean and timely manner. Prices are compariable to other companies but the customer service we received from Wright Way far exceeded others that we called. We will always call John when we need plumbing services,Deborah and Christopher Lutz

I purchased a home and during my home inspection report the jet bathtub would not turn on which was noted on the home inspection report. As part of the home inspection repairs, Wright Way plumbing was contracted by the seller and on the repair invoice Wright Way plumbing reported that it fixed a loose connection to the jet tub. When I took ownership of the home, the jet tub would not turn on. I called Wright Way plumbing and asked if they could come out and fix the problem that the jet tub wasn't turning on. During the call, I verified that I would not be responsible for the work to remedy the issue (since they had already been paid to fix it) and I was assured that this was going to be the case. When the techs arrived, they were able to turn the jet tub on several times after resetting the GFCI before it again tripped the GFCI. After googling some information on their tablet, the techs pried off the jet tub control panel and concluded that it was a faulty piece and needed to be replaced and that I would have to be charged for the part and labor to replace it once it came in. Separately, during this visit, one of the technicians broke my bathroom pocket door by removing it from its track as he was working on the tub electrical panel. I spoke to John Wright (the owner) that I did not believe I was responsible for the cost of the tub repairs since his company did work on the tub for the same issue for the home inspection. John offered crediting some labor costs towards replacing the control panel but still wanted to charge me for the part and any other labor greater than the original work. Also, John wanted me to take the issue with my realtor who agreed with me that Wright Way plumbing should remedy the problem and after several phone missed attempts between each other, I called John today to get a resolution and plan to move forward with the jet tub and pocket door. Right away, John became unprofessional describing me as a "monkey with his hand in a cookie jar"and refused to fix the door or fix the original jet tub problem. I terminated the phone call and will move on from this experience. I rarely, if ever, post negative reviews, but this is a case that needs to be communicated to all consumers. I will have to find someone else to actually fix the jet tub and my bathroom door.