Wellmann Plumbing offers efficient and professional plumbing services, including unclogging, drain pipe repair, and faucet installation, with technicians like Nick and Jim providing excellent customer service and cleanup.
Wellmann Plumbing is a reliable and responsive plumbing service provider in Lincoln, NE, offering a range of services including unclogging, drain pipe repair, and faucet installation. Their technicians, such as Nick and Jim, are professional, efficient, and provide excellent customer service. They also offer convenient online payment options and have a good BBB rating.
Wellmann Plumbing's services include drain cleaning, pipe repair, and fixture installation. Their technicians are skilled in identifying and resolving plumbing issues, and they take the time to explain the work they are doing and answer customer questions.
Wellmann Plumbing's commitment to customer service and satisfaction is evident in their prompt response to service requests, their professionalism, and their attention to detail in ensuring that the work is done correctly and efficiently.
professional, friendly, helpful
Excellent customer service
professional, efficient, skilled
Attention to detail
Wellmann came out this morning to unclog the main that we just noticed backed up last night. I'm very thankful they could make time on such a short notice. Nick was very good at his job and cleaned up after himself very well. I asked a lot of questions and he was very helpful in answering them. I would recommend Wellmann Plumbing to anyone and will use them for any of my future needs.
I hope this review helps someone else out there. I called around for estimates to do a simple job that I did not have time or tools to complete. My old steel drain pipe for the washing machine finally rusted out at the base where it is plumbed into the concrete. Wellmann sent out their professional service tech and said the job should not take more than 6 hours from start to finish. He did not tell me how it would cost. The next day I called and spoke with Rob (financial guy for the plumbing side of the house) and asking him what Wellmann's hourly rate is. He told me that it was $105 per hour. After speaking with Rob I told him that I would like to schedule a time to come and fix the drain pipe leak. Remember I asked for an estimate and was emailed the approx cost for $625. The service tech was on point when he showed up and got right to work. It took him less than 4 hours to complete the job and did a good job doing so. Thank you. 3 weeks later I get the bill for $625. Seriously... I asked for an estimate.This estimate was for 6 hours that only took less than 4 hours to complete. Do the math. Materials cost roughly $25. Should not have cost me more than $425. I called about this and spoke with Rob about it. Let's just say that he was very unprofessional due to him arguing with me and laughing saying that I agreed to the $625 estimate. I never signed anything, literally nothing. The service tech did the job under 4 hours so, I should be billed appropriately for the time ON the job. Rob finally agreed to adjusting the bill due the time completed and materials used for the job. His comment to me, "this is how business are run". He wanted to overcharge me more than $200 dollars. I guess that's how you run a shady business, trying overcharge your customers. Not a professional business in my personal opinion. I gave this a three star review, because the work done was to standard and service tech was professional.
Very professional and responsive business, from the initial appointment scheduling to the finished work. We had a drain leak which was leaking behind the walls which affected our kitchen and bathroom faucets. I scheduled an appointment with Wellmann plumbing, and was able to schedule an exact time for the work, rather than be given a 'window' in which the service person would arrive. We were told our plumbing professional would be Jim, who arrived right at the scheduled time. Jim made the work look very easy, and said it turned out to be pretty easy, although it looked pretty hard to me. Afterwards, while testing for leaks, Jim noticed our strainer in the kitchen sink was also leaking pretty badly, so he took the time to also take care of that, which presented it's own set of problems since it is also hooked up to the disposal and dishwasher. Jim made that look easy too, though, and was finished doing everything in a very reasonable amount of time. He also cleaned up very well, and left everything as clean as it was before he came. We're very happy with all aspects of the service, and will definitely be calling Wellman Plumbing for all our future plumbing needs.
First time customer. Friendly, welcoming scheduler set up an appointment for the next day. The plumber was professional and efficient when installing (3) flappers (which I had purchased previously), found a small clog in one of the toilets, and fixed two leaky bathtub faucets. Liked Wellman's BBB rating, on-line site with successful years of serving Lincoln customers, and easy on-line payment. I paid the reasonable statement (on-line) the day it was received. How convenient! Highly recommend for efficient plumbing service at a reasonable price. Welllman's have the Customer Service to make everything simple!
I called Wellmann Plumbing yesterday for an issue with our toilet, and they came not even 24 hours later, provided great service, and were very reasonably & well priced! We will be using them again if problems ever arise!
Wellmann Plumbing offers a range of services including unclogging, drain pipe repair, and faucet installation, with a focus on providing excellent customer service and ensuring that the work is done correctly and efficiently.
Wellmann Plumbing is known for their prompt response to service requests, with many customers receiving same-day or next-day service.
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