Roto-Rooter Plumbing & Water Cleanup

Our technician was top notch. He performed the work efficiently and left the premises clean. We are very happy with his work.

Devin was my Service Repair Technician. He explained the charge up front. Completed the work in a timely manner. Fixed my outdoor spigot leak. No further leak noted. Did a good job.

Greg is the BEST Service Technician! Took the time to really find out what was going on and fixed the issue. Unlike the previous Sewer Company who came twice charged a lot and never solved the issue. Kudos to you all at Roto-Rooter

Devin was a very young person that excelled beyond our expectations of thoroughness and determination to complete a Saturday night job clearing our main sewer line that gets root corroded and backs up every year. We’ve hired less expensive and way more experienced people for years and feel he actually went above and beyond to get to the actual “root” of the problem. I think he’s invaluable despite the expense and his company is lucky to have such an employee. Hats off!!! Now we can enjoy Easter.

BEWARE, RECORD YOUR INTERACTIONS WITH THESE PEOPLE, they are completely dishonest. I had a sewer backup in my laundry room overnight and called Roto-Rooter to come and give me an estimate on what was wrong, no estimate, the technician got started right away. He went in with the machine and pulled back a small amount of roots from my line. He then put a scope down the line the entire length to the city main, I watched the entire time and verified the line was open, flowing and in-tact. He then decided to have another pass at it and after about 20 minutes of struggling with his equipment, he pulled back a snapped cable, sent the scope back down and came across a majorly damaged section of clay tile pipe with total blockage. I realize I live in an older home, the technician said however, the pipe was in decent condition. He quickly packed up and presented me with a $500 fee and to sign waiver of all responsibility for damage. I questioned what had just happened and he immediately got defensive and aggressive. INCREDIBLY unprofessional. The owner, Mark was no help either. I thought he may work with me on a resolution but he blindly stands by his staff, apparently condoning their intimidation tactics. I was threatened with a lien on my home and now am awaiting a bill for $500, my sewer line is still backing up and now get to to figure out a solution to the $7500 in damage. Beware, this company does not stand by it's customers, or try to come to a resolution, I was gaslit and received nothing but defense of his technician with no substantive resolution.