Action Plumbing, Heating, A/C & Electrical

Company left backhoe in my back yard for days and over a weekend when no one was working. Tore up my yard.(I was not having the work done) When they called about the issue. I was offered no fix to the problem and felt like I was the issue. Disrespectful company that doesn’t care for its surroundings (Update) the OWNER of ACTION PLUMBING showed up after I’d contacted the local police department. After claiming I knew nothing about easements and acting like a total jerk. The backhoe was moved. However, the owner was in fact the one who didn’t know his facts. I live in the near south area. I contacted the county assessor. I was informed that there are NO easements registered in this area. So these companies have NO right to destroy residential properties or even access them with permission from the land owner. If you live in the same area and have been affect by these guys. You have the right to ask for repairs to your property. DON’T LET THESE GUYS THROW THEIR IMAGINARY POWER AROUND.

Had our Blower motor go out last week, Noah came quick, verified the issue and got us set up for the next day when the motor arrived, he was outstanding with his service and care for the issues, never once trying to up sale or BS us. The next day we had Evan come to install the motor, again perfect service, going the extra mile to discuss issues and verify any other concerns. This is how service should be. No trying to up sale or waste time, Simply good service. Thank you for the perfect service quick and fast!

Action was quick to respond and easy to schedule. Austin was professional, kind and worked quick. He explained what he was doing and thoroughly answered my questions. I’ve worked with Action a lot and have always had great experiences. And the cost was comparable to several companies I checked with. All in all, Action is the best company for your heating, air and plumbing needs!

Spoke with Ken the service manager about a water heater that had stopped working. Jesse was in our house in less than 30 minutes. New water heater was installed and working within 2 hours. Very much appreciate the quality of the work and the timely response of the Action team. Job well done. Thank you.

UPDATED REVIEW: My husband and I did have some concerns with our initial experience with Action when they came out to our house for what we understood was a quote. The tech we had seemed very inexperienced with the particular issue, and when we got a surprise bill after unclear communication, we called Action to voice our concerns. It was met with a very rude response by one of their employees. We called to directly address it with the company, seeing as they had been recommended to use for their good reputation and practices. However, after being met with such unprofessionalism, we left a review detailing our experience. After posting our initial review, the owner encouraged us to reach out directly to him. After doing so, it does seem as though he took the concerns seriously, listened respectfully, and cares about his business and customers. We are reasonable people, and understand that things can get muddled and people have off days. Though it doesn't erase our negative experience, hopefully this was the exception rather than the norm. We appreciate the intention of the owner to listen and help resolve the issue, as clearly he cares about doing the right thing.