Village Plumbing, Air & Electric provides excellent, friendly, and honest service for plumbing, air, and electric needs. Technicians like Jose S., Robert Zepeda, Marquis, Damian Grifth, Henry, and Vernon Harris offer expert solutions with no up-selling pressure.
Village Plumbing, Air & Electric is a trusted provider of comprehensive plumbing, air, and electric services in Houston, TX. With a team of skilled technicians, including Jose S., Robert Zepeda, Marquis, Damian Grifth, Henry, and Vernon Harris, the company delivers high-quality solutions for various issues, from AC repairs to plumbing leaks and water softener installations.
Their services include HVAC repairs and installations, plumbing repairs, and water softener installations. Technicians arrive on-time, diagnose issues efficiently, and provide detailed analyses with upfront pricing. They also offer annual plans, which can waive service call fees.
friendly, honest, on-time
Expert diagnosis and resolution of complex issues
courteous, personable, professional
Diligent and thorough in his work
respectful, knowledgeable
Teaches customers about their systems
explanatory, professional
Clearly explains system workings
great at explaining, consultative
Helps customers choose the best solutions
attentive to details, honest, integrity
Delivers quality work with integrity
Excellent, friendly, honest service. We were having some construction done on site and had a weather-related power interruption on the same day. After the power was restored, our AC would not restart despite checking circuit breakers, control board fuse, etc. So, it wasn't clear if it was weather related or construction related. Jose S. arrived on-time and was able to diagnose the issue and resolve it simply. While here, he checked our system performance and since I had filters on hand, he changed them out as well. No up-selling pressure. Service call fee was waived since we have the annual plan. We are delighted!
First time customer, referred by a friend and extremely satisfied with the entire experience. Problem: Wet spot on first floor ceiling, source unknown. This company earned 5 stars for multiple reasons: the ease of making an appointment based on my availability, prompt and consistent communication. Questions were asked to assess the situation to ensure the correct specialist was sent out. On the day of service the dispatch office called to let us know the morning of service who would be coming to the house. An email was sent with a picture of the person and some background information about them. Mr. Robert Zepeda was the assigned plumbing technician. He called prior to arrival and arrived within the estimated time frame. He was courteous, personable, professional, respectful and ready to work. Mr. Robert was extremely diligent and didn't rush through the appointment. He provided a detailed analysis of our situation as well as options with up front pricing. Ultimately a cut was made into the ceiling, the leak was found and Mr. Robert repaired it immediately. Overall my husband and I are beyond pleased and would use Village Plumbing, Air & Electric again. Ask for Robert Zepeda if you're having a plumbing issue, he's great and deserves more than 5 stars.
Let me start by saying Marquis is one the best service technician I've had! He was so respectful and he knows his job! He even taught my husband a thing or two. This is our first time using Village Plumbing, I will use them for all our plumbing needs! They offer so many services, I highly recommend!! Update: had a water softener installed today by Damian Grifth and his associate. They did a great job explaining everything about how the system works. My only suggestion would be for Village Plumbing to hire some sheet rock contractors to put back sheet rock they removed to install the system. But overall, I recommend!!
Just had Village take out two old individual HVAC units from a small townhome (two outside and two in the attic) and replace them with a Daikin Variable Speed Multi-zone system. All new duct work and a few new supplies/returns for better efficiency. Henry, who I met with the week prior for a consultation was great at explaining the whole process and what all would work the best. The workers were fantastic with the install. Very happy with how it turned out.
Vernon Harris came out to repair a small leak on my shower/tub. Went from a cartridge change to a valve assembly change which I expected. It was still leaking after the cartridge change. Vernon delivered quality work paying attention to details to everything including the trim and keeping me up to date on progress. The experience and quality is worth it. He even pointed out one trim piece he installed was nickel, not chrome, that he installed by accident and would change it out. Love the integrity and honesty in that.
They provide comprehensive plumbing, air, and electric services, including HVAC repairs, plumbing repairs, and water softener installations.
Yes, they offer annual plans that can waive service call fees.
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