Vanderlaan Sewer Services

⭐⭐⭐⭐⭐ Stellar and Trustworthy – Roger Vanderlaan in Grand Rapids When your century‑old house needs plumbing, especially something as tricky as the main drain stack in the basemen, you want someone you truly trust. In Roger Vanderlaan, you’ll find the definition of an honest, highly knowledgeable, and genuinely caring professional. From the moment he arrived, Roger impressed with his promptness—he showed up exactly when he said he would—and wasted no time diagnosing and resolving the issue. His clarity and excellent communication skills put me at ease throughout the process. He explained what the problem was, why it was happening, and what solutions would be best—not once pushing unnecessary work or charging inflated fees. Roger handled the repair of a main stack drain leak—no small task in a home over 100 years old—with real expertise. He went above and beyond to restore proper flow and gave detailed maintenance advice to prevent future issues. What makes Roger stand out is also his genuine personality. He’s friendly, easy to talk with, and a joy to have around while he works. This isn’t just hearsay—in reviews, clients often mention how courteous and down‑to‑earth he is, sometimes even chatting with kids or offering recommendations for other trusted local services. Key highlights from my experience and others’ feedback: Honesty & Fair Pricing No upselling—just what’s needed, at reasonable cost. Expert Knowledge & Technique Reliability & Punctuality: Arrived on time and finished the job cleanly and swiftly. He made his way to my home in-spite of all of the construction surrounding my home (no easy feat! :) ) Excellent Customer Care: Patient communication, follow‑up tips, and a friendly demeanor that feels more like a neighbor than a contractor. In short, if you’re looking for someone who’s as trustworthy as he is skillful, I wholeheartedly recommend Roger Vanderlaan at Vanderlaan Sewer Services. Whether clearing blocked drains, addressing main stack issues, or advising on preventive upkeep, you can count on him to do right by you, just like he did for me—and like dozens of satisfied Grand Rapids homeowners have shared in their 5-star reviews. —A very grateful homeowner

Edit- Feb. 2024 My bestie in Lansing had a sewer issue. I called Roger to see if he had a recommendation for someone I could trust in Lansing to fix the issue. He did not. Instead, he stated he could do the job and away he went with Eric, 30 minutes after my original call. They fixed the issue, chatted with the children and called back to make sure everything was doing good. Roger cares for people, not just the bottom line and I am grateful for how he loves his neighbor as himself. I will always contact Roger for any issues with sewer lines. Our drain started backing up into our basement. My husband did all he could to snake the lines, but unfortunately, the plug was bigger than the equipment we had could handle. I called Roger Vanderlaan at 8:05 am on Friday morning. His secretary took my information and told me that Roger should call me back within 30 minutes. I received his call at 8:08 am. He told me that he was running into a job but he would just bump me to the next in line since I was home and the owners of the other jobs he had were not. He showed up to my house around 9:10 am and just left at 9:40 am. Talk about quality service at the speed of light! Eric, his coworker, and Roger got everything up and running quickly and they didn't leave a mess behind! All I have to clean up is the mess that was created by the backed-up drain! I can't compare the cost with other companies because I've not dealt with a backed-up system in years, but I felt the total cost was fair. I am so grateful for Roger and Eric. If you need any sewer and drain work done, call Vander Laan, a Christian Veteran owned company, to get the job done. You will not be disappointed.

Roger came out to fix my sewer line that had been draining slowly. I hadn't used it in a few days, and when he came out it was no longer backing up. He was very fair on the cost he charged me and was a pleasure to deal with. I will definitely be calling him back for any future sewer issues, and would highly recommend his services.

Roger was fantastic to work with. He was very thorough and asked plenty of questions to get a better idea of how he could solve the issue in the best way possible. He is also an EXTREMELY nice guy. I would have him at my dinner table I liked him so much. Very grateful that his pricing is reasonable too. Thank you for the help, Roger.

Our wash machine water that normally flowed out through the tub/sink backed up. I called in the morning and Roger was out by noon to unclog it. Even got some cooking tips from him! Very pleased with time, service and price. Thanks!