Summers Plumbing Heating & Cooling

Kyle did an absolutely wonderful! Excellent customer service skills. He felt like Family since this is my first home at 57yrs of age. Thank you Kyle for the MAN you are and thank you Summers for assisting me exceptionally!!!

Eric did a great job! I called late last night and got a return call first thing in the morning. They were out to my house quickly, unit repaired with no issues. Overall good experience and happy with the service!

The only thing I can give a star for is the great customer service of whoever responds to the online inquiries. Everything else about our experience was absolutely awful, and I will not be recommending them to anyone. We were quoted for plumbing work that was supposed to be installed inside our drywall for a new washer/dryer unit. The install was terrible. It sticks out at least a foot from the wall despite being told it wound all fit inside. The drywall was cut in unnecessary places. I had to call and email numerous times to get a manager to come look at it. He assured me that he would speak to his own supervisor and get back to me asap. Never heard back. I’ve been attempting to speak to his manager for over a month. The one time I did speak to someone on the phone, he was condescending and unhelpful. His answer was to tell me I should hire someone else to fix their mess. I asked AGAIN to speak to his supervisor. Radio silence. By far the worst customer service experience of my 12 years of home ownership. Avoid at all costs.

Keith was knowledgeable found the sources of the leak I was experiencing quickly. Several other contractors had been in to find the leak and couldn't find it and he found it within minutes! He explained everything to me, showed me what was going on, and took the time to explain the different options I had for repair. He even took the time to show me supplies I would need for a roof repair that he was not able to do but that he was knowledgeable in. I very much appreciated his kind and patient approach!

Austin and Leo were incredibly kind and made time for my situation the same day, today. They were precise when moving my washer and dryer out of the laundry room door frame with little to zero wiggle room. Very respectful with my things (appliances and hardwood flooring) and let me be chatty chatty haha! They were incredibly professional and nice and also came recommended to me from a current long time client. I in turn will always recommended them. Thank you both for everything you did to help me out same day. Kind regards, JJ