Stay True Plumbing

Randy and Brian did an awsome job replacing the wax ring in one of my bathrooms. Very professional and clean. In and out in less than 30 minutes. They are very reasonably priced and I will use their services in the future. High, Highly recommended them.

We were having issues with the water temperature in our shower. My husband called and they sent someone out in less than an hour. Brian was polite, professional and got the job done. He was honest and didn't try to charge us for extra services that didn't actually need to be done (unlike the company we had an estimate from the day before) The price was very fair. I will 100% recommend Stay True Plumbing to friends and family and will definitely call them for any issues we have in the future.

Used Stay True plumbing for a water line repair at out Pike Creek townhouse. Kenny and Bryan were professional in all aspects of the repair. Worked with a Safety mindset that showed during the duration of the repair. A excellent repair was completed using quality materials that should last for years. Fair price and professional workmanship ! Very Satisfied and will be using Stay True again.

IF BARE MINIMUM WAS A COMPANY!!!! Main water line replacement. Disappointed at the quality of work and the lack of communication from the workers. I questioned the plan to how the water line was going to be run. I got a this is how we are going to do it and no more conversation after that from lead guy on the job. They left with out showing their work or explaining where the water cut off is on the road. I included pictures of the job they didn’t try to do any extra. If bare minimum was a company this would be it. These pics are in my family room for perspective. Line not flush against the wall, and who doesn’t love the shut off valve in the middle of the wall. It looks like a temporary run in the middle of the ceiling because hey why not along the ceiling and wall and straight!!!!. Or maybe the zip tie classic SMHl!!!! Most companies would offer an up sell of other services to not leave a mess, NOPE not this company. I will hire someone one else to dress the lines in and possibly run it so it doesn’t look CRAZY!!! The same as the previous customer. I was going to give one star but the water came on so…..

I don’t recommend them. They are dishonest. We had used them before so hired them to fix a leak under our kitchen sink. They came the same day and did the repair. However, they turned off the water to our dishwasher and didn’t turn it back on. We had no idea. Dishwasher ran without water and burned up the heating element, which is no longer available for repair. We have to buy a new dishwasher. Contacted Stay True and didn’t hear back. Waited 2 weeks and called again. They sent the same two guys out. We told them we’ll buy the dishwasher, we just ask that they install it. They refused, saying they didn’t do anything wrong! They DID cause the damage! WE certainly did NOT turn the water off to destroy a perfectly working dishwasher so that we would have to buy a new one! And we weren’t asking for them to pay for a new one, just install it. I would never trust them again.