Roto-Rooter Plumbing & Water Cleanup

Asa and Andrew were absolutely incredible. Asa took the time to answer all of my questions with knowledge and unmatched professionalism. Andrew also went above and beyond to explain the process for me and make sure I felt comfortable and knew what was happening in the progress. Both Asa and Andrew were our favorite team that came out and kept us well informed, we’re always on time and always genuine in their concerns, care and solutions. The best team and experience I could’ve asked for while handling a very tough situation.

Absolutely fantastic service from Kai today! From the moment he arrived, it was clear that he was professional, polite, and knowledgeable. He took the time to explain exactly what the issue was, how he planned to address it, and made sure I understood the entire process. When the problem turned out to be more serious, he didn’t hesitate to bring in a tech with a camera to inspect the sewer line and locate the obstruction. He was very thorough and transparent, providing a clear, fair quote before moving forward. It’s rare to find such excellent customer service these days, and I really appreciated how Kai took the time to ensure everything was handled properly. I’m definitely keeping his number on hand for any future plumbing needs. Highly recommend!

We could not have asked for a better Roto-Rooter team than Kyle and Rodrigo. Their work on our house was excellent. They informed us every step of the way as to what would take place and advised us of best procedures. They worked together to take accurate readings. The crawl space was challenging, but Kyle did a great job while Rodrigo provided backup. Both showed up on time regularly to provide us with a clear picture of the drying process. Both Kyle and Rodrigo were polite and respectful of our space. They answered questions thoroughly. We wish them the best. They worked together so well as a team. We do not hesitate to give them the highest recommendation.

I called Roto-Rooter for a 90 year old gentleman that was having plumbing problems and couldn't get anyone to help him immediately. He had a backed up water line and they were willing to come out within the hour and help him. He told me that the gentleman that was sent was very knowledgeable and very helpful. Thank you from the Lents Neighborhood Livability Association for helping this elderly gentleman out. Sincerely, - Char Pennie

The technician that came out was very professional and nice and I'd definitely use him again. Paisiy Bobkov was very good at explaining everything before it was done and even explained the whole process before he started and tested everything multiple times before he left I'd definitely recommend him to anyone who has a problem with drains. Also very talkative and personable definitely a great person.