Rescue Rooter

Very disappointed. One of the buildings I manage had a toilet get stuck with the water running. Now it was later in the afternoon early evening, but I called and told the call center the issue. They gave me a same day time since it was an emergency. Then I was called back by the local office and they went over all the details, just to be told that their evening plumber only really just clears drains and can't repair the toilet.

If I could leave, no stars I would. Called two days ago to set an appointment for a leak repair and a garbage disposal replacement. They called right before their estimated time to be there saying that they do not service the area. I took the whole day off for this repair. They blamed it on the call center. This is a very disorganized company. I would not recommend this plumbing company.

I own a small dog grooming business that had an emergency water problem. Our landlords refused to help us and we found Rescue Rooter online. They went above and beyond to fix our issue promptly, even coming in on a day off to finish the job. We worked with Kyle and Graham and would highly recommend Rescue Rooter's services to anyone experiencing plumbing issues. We deeply appreciate your help with our business. Happy holidays, best wishes and puppy kisses!

It was fine for my needs. Really happy I chose them.

Rescue Rooter took good care of our basement flooding emergency. They arrived within maybe two hours, did impressive scoping to diagnose the issues, and proposed solutions. With our approval, days later they started a major project to completely redo the wastewater connections in our basement. They completed it within time and estimate, in spite of it being over a major holiday. We would use them again but of course hope it will never be necessary.