Reliant Plumbing - Austin

Well I guess I have to put this as a comment since I can’t review them now for some reason! Please all of you listen, do not use Reliant Plumbing ever for anything, I’m a veteran and they completely screwed me and my family, first off they dug a hole in my yard to tell me what was needed, gave me a quote and I agreed to it, paid them the 50% deposit to have them come out and cut holes in my walls to tell me by a so called manager (Alan) out of the Austin office that it would cost me another $3500 dollars to fix, I told him that is not what we agreed on and he then told his men to pack up and leave without doing anything else at all and then ghosted me, I was told over a month ago that they refunded my money and to this date no refund, this cam from a corporate manager named (Mark), nothing but lies and more lies, they don’t have a office to go and talk to someone in person and their so called support people can’t make any decisions at all. Reliant plumbing is a joke and not to mention they charged a different card that I did not authorize them to use, that card was used for the service call fee, I gave them a totally different card to bill me and they found out it was a credit card and just went ahead and used the debit card from before without authorization from me! I hate this company they are completely the worst company I have ever dealt with, I am going to put this on every social media account they have, report them to the BBB and I hope this hurst them as much as it has hurt my family. DO NOT USE RELIANT PLUMBING THEY ARE THE WORST1

My technician was Allen...he was the very best. It took him less than 15 minutes to unclog our toilet. He was professional & super kind. He went the extra mile to meet our needs. He was able to come out within an hour and take care of our problem. We highly recommend him....and this company. They are good to Veteran's. Thank you Allen!

We had a water pressure spike in our neighborhood which caused our shower to start leaking. Luckily, Reliant was already on scene working with some of our neighbors. Zack came to our home and quickly identified the issue. He was quick and efficient getting our issue fixed. I was very impressed by his professionalism, knowledge and over all friendliness. Thank you, Zack… We greatly appreciate your help!

Starting with my call to the office everyone was nice, professional and took the time to hear our issue. Javier, was extremely helpful, honest and respectful. He took the time to explain everything to us and I truly appreciate his honesty. Thank you all!

Alex🥰 was a professional he was diligent. I’ve never been a customer, but you can believe me. I’m a diehard fan and I want to recommend him because he’s not in your face kind of salesman. He’s very passionate for the product and he puts the face of the product first and only Alex🥰 Can represent reliant. No one can touch him.