Abacus Plumbing, Air Conditioning, & Electrical

I can't recommend Abacus enough; they are super easy to schedule with, reliable, efficient, and provide outstanding quality results. We've been able to rely on them for several needs including new electric wiring, water heater maintenance, and most recently HVAC maintenance. If you need HVAC service ask for **Pedro**! He is very knowledgeable, respectful, thorough, and does an excellent job making sure you understand the work that has been done. Before he left I had an email with a receipt, a detailed report of everything he did with numbers/readings from the unit and detailed pictures of everything! We were worried about mold and he didn't just tell me there was no mold- he SHOWED me pictures of the inside of the ducts, and all the areas that are sealed correctly to prevent mold. Our family feels so much better now! We will continue to call on Abucus for our homes needs, not only because they are reliable and keep us informed, but because we feel safe having them in our home. Thank you Abucus and thank you Pedro! Keep up the excellent work, youre making a difference!

Update August 14, 2025: I was contacted by Joe Trevino of Abacus, he listened to my situation and helped me get a resolution on the matter. I am glad the company has someone that listens to customers and understands customer concerns. I have updated the review for the time being and will continue to do so in the future. Like I mentioned in the original review, I believe this is a good company with good workers behind it, and I will be happy to continue to use their services in the future. I did a full electrical upgrade with Abacus, took the service from 150 Amps to 200 Amps. Full exterior and interior panel upgrade, with the upgrade I got their Abacus VIP membership which includes a set of inspections like Electrical, Water heater maintenance, and AC Tune Up. On June 9, they came over and did a AC Tune-up, which their own website states they would tighten any electrical connections. On July 18, my condenser coil stopped working entirely and my house was up to the 90F due to lack of AC. When their technicians came over, they discovered burnt electrical connections due loose wiring. When I asked why would there be loose wiring when it has not been 2 months since they inspected the unit, they said it was not something they would take responsibility. I tried calling multiple times and speaking with a manager, but I was told they were reviewing the matter, at the end they reached a unilateral decision that it wasn't their responsibility, and that I would have to foot the bill for the repair. This means that getting an AC Tune-Up/Preventive maintenance with Abacus does not assure everything is working correctly with your unit. The work notes for June 9 state that all electrical connections were tightened-up, but that clearly wasn't the case. A new breaker, electrical panel and such did nothing in this case since the first thing that should have been addressed during the tune-up was completely ignored. The lack of communication from the management team is clearly a red flag. I have filed a proper complain with the BBB as this feels very unfair and deceptive practice. Before this, I had the company in very high regard, even though all of their other work was incredibly expensive it was also done very well and quickly. For the time being, I will leave the review at 1 star, and will change it as the situation progresses. I believe they charge reasonable prices and they are a good company with good workers behind it. However, this situation has changed my view of the company and their care for their customers. I already spent a lot of money with them and I have no problems continue doing so in the future for more home projects and care. However, I will not let them take advantage of something that they clearly should have discovered during their services and could have been prevented as stated by their own website descriptions and advertisement. Once again, I will update my rating as the situation progresses and I get proper response from ABACUS, which so far has been almost null. Most if not all communications have been unilateral.

After a realtor inspection revealed problems with our HVAC, which caused the buyers to cancel our home sales contract, I frantically got on the phone and called various HVAC companies to help us out. The inspector said the HVAC needed to be replaced. The first HVAC technician this morning gave us an estimate of $2000 for repairs, plus the service call charge of $85. Then, Brandon Martinez of Abacus showed up, at the end of his busy day, on a Friday evening. He politely and methodically examined the situation, while systematically servicing our HVAC system. He made a couple of suggestions to keep the unit going, while diplomatically suggesting we prepare for the eventual replacement of our HVAC. All the while, he educated and explained everything that he saw. His price was $79, for two hours of intensive work. He chooses to work on straight hourly wage and not get entangled in the web of commission. Smart young man! Appreciate his honesty! 💙

Abacus (Tim and Jonathan) brought my project to life and helped me turn an antique cabinet into a bathroom vanity by installing the vessel sink and faucet (black cabinet). Tim also installed a vessel sink and faucet on a previous project ( white cabinet). Abacus doesn’t just repair plumbing. They bring your dreams/projects to life. I can’t be happier with the results.

Outstanding Service – Fast, Friendly & Fixed on the Spot! I couldn’t be happier with the service I received from Alonzo at Abacus! I was able to get an appointment this very morning—no waiting, no hassle. Alonzo arrived right on time and was incredibly friendly, professional, and knowledgeable. He performed a thorough diagnostic, explained everything clearly, and was able to fix the issue on the spot—quickly and efficiently. He didn’t miss a thing and made sure everything was running perfectly before he left. And the best part? The pricing was excellent—incredibly fair for such fast and high-quality service. I'm beyond satisfied and will absolutely recommend Alonzo and Abacus to anyone needing reliable, top-notch service. No reservations—just great results!