Reliant Plumbing

HORRIBLE, HORRIBLE, HORRIBLE job. I am still in an ongoing dispute with Reliant over a disastrous repiping project that has cost me over $32,000 to try and fix the damages they caused. I hired them on March 29th, and now, nearly five months later in August, I am still dealing with the damage and financial loss caused by their negligence. The contract included repiping the entire house, relocating the water heater to the garage, and removing the old units. I refused to sign off on the job until we could inspect their work, yet Reliant charged the remaining $16,000 without my authorization. Once we checked, the problems were overwhelming: -Pipes were left exposed outside of a wall. -Pipes in the front yard were left uncovered, with piles of dirt abandoned in our yard. -A pipe began leaking within two days, soaking an entire wall. -The entire sprinkler system is messed up. After paying to repair drywall and tile, we discovered the bathtub didn’t work because Reliant never turned the water back on. We contacted them repeatedly. They dodged calls or said someone would call us back, but not one did. They missed multiple appointments and did not return to our house for two weeks, forcing us to live with ongoing damage. When they finally came back, they tore into the newly repaired drywall and tile again. After repeated failures, we sent a formal demand letter for damages. Their manager, Mark, agreed the work was unacceptable, said the workers should be fired, and promised a $6,000 refund for damages and the incomplete water heater relocation. He postponed multiple times, claiming banking delays, but no refund has ever been issued. This company’s conduct has been deceptive, unprofessional, and financially devastating. What should have been a routine repiping project turned into months of damage, stress, and financial loss. Reliant Plumbing cannot be trusted. They take your money, leave work unfinished, and refuse to honor agreements. I strongly urge you to avoid this company entirely.

Great service! Very professional and good at what they do. Daniel quickly identified the issue (missed by another company) and provided a quote for repairs. Since I have worked with concrete, I did the demo work and let them deal with plumbing. Omar and Anthony came out and got straight to it. They found the clog quickly and provided a plan to repair the issue. Great working with these guys today. I'll definitely recommend Reliant Plumbing to friends and family.

Beware of Fraudulent Practices - My $26,000+ Lesson with Reliant Plumbing I had an extremely disappointing and financially damaging experience with Reliant Plumbing that I feel compelled to share so others can avoid the same mistake. In April 2025, I contacted Reliant Plumbing to inspect a water leak from the exterior wall behind my kitchen. After a quick inspection, they quoted me $6,950 and began excavation outside my home. Midway through the work, they abruptly stopped and presented a new quote--$26,519.45--for a full kitchen line replacement, claiming the issue was severe. They asked me to apply for financing on the spot through Synchrony, which was instantly approved, and the full amount was charged immediately. Concerned by this sudden escalation, I sought a second opinion from my home builder's contractor (Mustang Plumbing), who found the real issue--a simple nail puncturing the pipe in the wall. They removed the nail, sealed the pipe, and the leak was resolved within hours for a total cost of $250. Reliant's extensive dig, inflated quote, and diagnosis were completely false and unnecessary. I emailed Reliant requesting a refund. In response, a representative named Jonathan visited and promised a full refund if I paid $2,930 for site restoration. I paid--yet the refund was never processed. Despite promises and documentation, Reliant Plumbing has ignored follow-ups and failed to honor their commitment. I followed up multiple times via emails, text messages, calls, only to hear that someone from management will contact me to resolve this. And that never happened. No one from Reliant Plumbing ever called to resolve this. This isn't just about the money--it's about a deliberate misdiagnosis, pressure tactics to secure on-the-spot financing, and refusal to refund after admitting fault. I have reported the case to the Texas State Board of Plumbing Examiners, and I strongly advise others to stay away from this company. Dishonest, unethical, and utterly unprofessional.

Roman was amazing for our plumbing problem. He explained everything with details and did repairs as if in his own home! In addition, we got a new Halo system for better water. Thank you.

Thomas came to our rescue tonight. From donning his shoe covers to a cheerful personality, he saved us from a water disaster and a sleepless night. He was quick to repair our water problem. The entire staff who we encountered in the phone were professional and polite. Thomas is a great addition to Reliant’s staff. Kudos to Reliant Plumbing.