Redman Services offers prompt and professional HVAC and plumbing services in Fort Wayne, IN, with technicians like Chase and Don providing excellent work and customer service.
Redman Services is a reliable and efficient solution for all HVAC and plumbing needs in Fort Wayne, IN. Their team of skilled technicians, including Chase and Don, provide top-notch service with a focus on customer satisfaction. They offer a range of services, including central air repair, water heater maintenance, and pipe repair. With a emphasis on promptness and professionalism, Redman Services ensures that their customers receive the best possible experience.
Redman Services' technicians are knowledgeable and courteous, taking the time to explain the work being done and providing suggestions for preserving the life of machines. They also offer a membership program, which includes benefits like priority scheduling and discounts on services.
prompt, professional
excellent communication skills
knowledgeable, courteous
ability to work on old pipes
personable, professional
passion to exceed customers' expectations
We were able to schedule a technician promptly to diagnose our central air. Chase was prompt and professional! Explained everything in fantastic detail and had our unit repaired and cleaned up within no time! We will definitely be using them again!
The serviceman fixed our problem but he was very adamant about us replacing our google nest (conveniently with a model they they sold) because it was “garbage” and doesn’t work like a thermostat should. He then tried to lie and say that he adjusted our thermostat settings because it was purposely turning off the system. I had those settings already adjusted and they hadn’t caused a problem for the year we had it but ok sir. He also was 2 hours and 15 minutes late to our appointment. No notification of the delay until we called him (fortunately they called to confirm earlier). Of course they also tried to convince us to go ahead and replace the ac unit. The upside was he did have some suggestions about how we could preserve the life of the machine a little longer so that was nice. I’ve worked with redman before and was pleased but this experience was mediocre. So they will do the job at the right cost but they might annoy you with misleading information and upsells.
Redman was great to work with. They were very prompt in their service and very knowledgeable working on my water heater. The tech was on time and called when he was on his way. He took the time to make sure everything was working properly before he left and cleaned everything up very nicely. I would highly recommend Redman to anyone.
We had a major line issue an we thought we were going to be waiting over the weekend for the repair. Redmans (Don) made a point to get back to us a repair a very old pipe that probably had been a bad for a longtime. It’s fixed an my washer for the first time ever is not backing up into the utility sink. Thank you for fast excellent work !
I initially wrote a bad review about a miscommunication over their membership fee. After it was submitted, Jay, the owner, called me personally to sort things out. He was extremely personable and professional; it was obvious he has a passion to exceed customers' expectations. I'm thankful for a fair resolution, and I will continue to recommend this company.
Redman Services offers a range of HVAC and plumbing services, including central air repair, water heater installation, and pipe repair, with a focus on customer satisfaction and prompt service.
Yes, Redman Services' technicians, such as Chase and Don, are known for their excellent communication skills, knowledge, and courtesy, ensuring a positive experience for customers.
Fort Wayne, IN
8368 reviews
Fort Wayne, IN
3279 reviews
Fort Wayne, IN
2130 reviews
Fort Wayne, IN
2011 reviews
Greenwood, IN
9759 reviews
Indianapolis, IN
7755 reviews