Price Brothers Inc provides plumbing services, including emergency repairs and installations, with technicians like Todd, Darius, and Juan Sorto offering efficient and courteous solutions, while also honoring warranties and providing free follow-up services.
Price Brothers Inc is a trusted plumbing service provider in Charlotte, NC, offering a range of solutions for residential and commercial clients. Their team of skilled technicians, including Todd, Darius, and Juan Sorto, utilize advanced equipment like cameras to diagnose and repair issues. With a focus on customer satisfaction, they provide efficient and courteous service, often going above and beyond to ensure client needs are met.
The company's expertise includes plumbing repairs, installations, and maintenance, with a particular emphasis on emergency services, such as water backups and leakages. Their technicians are knowledgeable about various plumbing systems, including tankless water heaters, and are committed to providing professional and reliable service.
professional, courteous
Utilizes advanced equipment like cameras to diagnose issues
efficient, punctual
Works well with other professionals to resolve complex issues
kind, quick
Provides amazing service and is highly recommended
professional, courteous
Honors warranties and provides free follow-up services
Would never hire again! They charged me $275 to come out for a water back up in my bathroom water pipes, which I paid with it being an emergency. They had to remove the toilet in order to do so. Since I had a brand new toilet in my garage that I was planning on installing soon anyway, I asked if we could just swap out the old one for the new one. I figured no big deal since the old one was already removed. The workers said they couldn't do it. I called the office to speak to a supervisor and he also said they couldn't do it either. He said it would void their whopping 60 day warranty on the job done today. Of course, if I bought a toilet from them, they could swap it out, install it and I would still get the 60 day warranty. So basically if they can more money, it's perfectly fine. I said I would sign a waiver to decline the warranty if they installed mine and that I would assume the responsibility if anything happened. I understand they are following protocol but there is also something called courtesy. If I'm paying $275 for a service, I should be able to have input on what I want done.
Price Brother’s Plumbing gave great customer service and helped with a warranty issue. Todd, the first plumber, used several pieces of equipment, including a camera to help diagnose the issue. I felt he went above and beyond in his efforts. Sarah shared all of the information and pictures with the tub company and kept me up-to-date on the progress until an appointment with the tub rep was set. Darius, the second plumber helped assist during the tub company visit. He was early, efficient, and cleaned up before leaving. I felt he and the tub reps worked well together and found and repaired the issue.
$275 for a 20 min job ? Thats crazy would never call them again.
Juan Sorto team helped me with my bathroom plumbing leakage issues and they were so efficient, kind, and quick. I am very thankful for their amazing service. I would highly recommend their service to anyone who has a plumbing need.
I found an issue with my cleanout valves for my tankless water heater bring too close to open and service. This was 2.5 years after the unit was installed. I emailed them, and they promptly called me and sent out a tech to fix the issue for free. The tech was professional, wore a mask, took his shoes off when he came into my house and explained the issue to me. He had me verify the issue was corrected before he left. 5 star service from price brothers, and Michael the tech and his summer intern
They provide a range of plumbing services, including repairs, installations, and emergency services, with a focus on customer satisfaction and efficient solutions.
Yes, their technicians honor warranties and provide free follow-up services to ensure client needs are met.
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