Pilot Plumbing And Drain

Called pilot plumbing and drain after hours with a busted water line under ground. I got connected to a technician named Cory and let him know I couldn't afford to pay and asked if it's something I could do on my own, and he went out of his way to walk me through the next steps as I sent photos. And even let me know what parts I needed. Even though it was 9pm. Was able to get the issue resolved. And my water back on all in a couple hours.

Pilot Plumbing was professional, responsive and kept us informed every step of the way. Jeffrey was beyond helpful, and did an A+ job. Highly recommend!

I haven't used their service, but if I ever need a plumber, they are who I am going to call. I was in a plumbing supply store trying to find a part to fix my sink. After finding the part, I had some questions that the employees didn't know how to answer. An employee for pilot plumbing was picking up supplies, too. Not only did he know how to answer it, but then he went on to show how to correctly install it the first time so I don't have to take it apart and turn it around. He was super friendly and knowledgeable and went out of his way to help me. With employees like him, I would trust this company to do good and honest work.

Keith showed up and figured out my electrical problem with my brand new water heater. He and Ernest showed me I had way too high water pressure and gave me a good deal on the proper fix. Very impressed.

Well, that was relatively painless! What a pleasure doing business with these folks. We had a bad drain, a leaky p-trap and some old angle stops that needed to be replaced, these folks came out toot sweet (less than 24 hours), gave us not 1, but 3 estimates of varying levels of detail (awesome!), and then within 24 hours of that got to fixing the problem. Corey H. was fast, efficient, thorough, professional, and friendly. Bookmark these people. They are worth it.