Patriot Plumbing, Heating & AC

Bretley did a great and was very nice to work with. He had us fixed up in less than 20 minutes. It was cheaper than expected too.

We had an issue with our basement shower. The shower was constantly dripping and only getting worse. I called in the morning and Ken B. got here in no time. He was welcoming, helpful, and got the job done quickly and efficiently. I would recommend Ken B. for any plumbing jobs you may have. Thanks Ken B Sincerely, One happy customer

The plumbing technician Brettley was amazing! He was very professional and accommodating to our needs. He offered options for our situation and was very informative. Has a great personality also! Highly recommend!

Horrible experience. Took a total of 18 days for them to fix our A/C in the hottest (100+ degree) weather. We have a child and 4 dogs and lost out financially by having to find a place stay in the meantime, because our house was so hot and uninhabitable. Also, I've had to throw away a ton of the food in our pantry because it's now spoiled from the 100°+ conditions it endured for 18 days. I initially submitted the request for service on June 12, and our A/C unit was not fixed until June 30. When trying to communicate with Patriot and voice my frustration that it was taking so long, they seemed to be less than empathetic. The first day they came (June 17), the A/C was frozen over, so they rescheduled for the day after, June 18. They then determined it was a coil leak, so I was informed they needed to order a part (was informed of this on June 18.) When I called to check if the part made it on June 24, their office person, Jenny, said she would call their supplier and then "call me right back." An hour and a half passed, so I called her back. She answered the phone with "Oh, sorry I forgot to call you back, haha!" I was then informed that the part got put on the wrong truck on June 24. I called on Wednesday, June 25, to confirm if the part had made it, and she then informed me that the "truck broke down," and that they had no idea when the part would arrive. Well, it finally arrived on Friday June 27, leaving us to spend yet another hot weekend without A/C. Jenny said the earliest they could come to install the part would be Monday, June 30. She also said "Well, what you get for in value out of your home warranty, you pay for in time." Who says that???? Overall, the install went smooth and I liked Jake, the tech, who fixed our unit. Personally, I wouldn't recommend Patriot to my worst enemy. I will never work with them again.

Brettley did a great job getting my new sink and faucet in despite the challenge of a very small bathroom with a very small vanity! He was on time, explained everything, and made sure everything was as it was supposed to be.