Mr. Rooter Plumbing of Fort Wayne

I'm blown away. We had a pretty major issue and our normal plumbing company couldn't get here so I had to try Mr Rooter and hope for the best. I got more than I paid for. Brian the service professional was outstanding from the first handshake. After assessing the problem Brian immediately got to work. Within the first 20 minutes I came back to find my daughter whom we adopted recently sitting behind him watching and Brian was explaining carefully and in detail what he was doing and why. My daughter has learning issues but she was able to understand everything Brian was explaining. I am not a soft person but I almost broke down. My daughter came from some of the worst neglect I'd ever heard of and Brian treated her like family. His patience was amazing. The work he did was outstanding, even given the extra time with my daughter it was done quickly. I'm blown away. I'm not calling anyone else from now on. This was the definition of going above and beyond.

Called Mr Rooter on Monday and they were out the next day on Tuesday. My tech Brian was very professional and courteous. He went above and beyond what I believe would have been what I called for. He made sure he let me know every step and cost before proceeding. Replaced my mom’s toilet that had been installed since 1953. I would recommend Mr Rooter and tech Brian!!! Thank you 🙏🏽

I was not able to get a hold of my usual plumber in a timely manner and we had gone for quite a while without a clothes washer. Tyler, the Mr. Rooter plumber, who came out today great job of figuring out the various ways of fixing our problem. We ended up choosing, unfortunately, the most expensive way, but it was the best way to solve the problem and make sure the problem doesn’t come back anytime soon. This company does a real nice job of being responsive, communicating well, and having pretty predictable pricing.

My Dad called about our serious plumbing issue in my backyard.... within 24 hours, Ben & Kade arrived and provided exceptional 5 star service! They both went above & beyond to make sure our plumbing problem was resolved properly before leaving. You could tell they both truly cared about getting the job done right! 100% recommend the company and those two gentlemen!

I had a leak in sink/shower copper drain line going to sewer in my crawlspace. Called Mr Rooter and someone was on site within an hr, EXCELLENT service. Fair price. Faulty pipe elbow/area replaced quickly and well done-no leaks now. Not to mention the space constraints. Andrew did a fantastic job. I recommend and will not hesitate to use again.