Mountaineer Plumbing offers water heater replacement, pipe repair, and drain services with excellent communication and professionalism. Technicians like Mike and Matt provide friendly and thorough service, with a focus on customer satisfaction.
Mountaineer Plumbing, Drains, & Water Heater Services in Grand Rapids, MI, provides top-notch plumbing solutions with a focus on excellent communication, professionalism, and customer satisfaction. Their services include water heater replacement, pipe repair, and drain cleaning, among others. The team, led by owner Matt, comprises skilled technicians like Mike and Tim, who are known for their friendly and thorough approach to their work.
Mountaineer Plumbing's expertise extends to handling emergency repairs, such as gas leaks, and capital improvement projects, like replacing old supply lines in duplexes. They pride themselves on providing reasonable pricing, with no 'mileage penalty' for estimates, and ensuring that projects are completed within the estimated timeframe and budget.
Their commitment to cleanliness and thoroughness is evident in their practice of leaving work areas cleaner than when they arrived. Mountaineer Plumbing also offers financing options, making their services more accessible to a wider range of customers.
friendly, professional, punctual
Willingness to work on his day off to complete a project
professional, efficient
Owner who also works as on-site project manager
polite, professional
Works in a timely manner
Mountaineer Plumbing was a pleasure to work with. I needed a water heater replaced and scheduling was very easy. A tech was out within a few hours of my request and within the timeframe selected. Excellent communication from the scheduler and the technician, Mike. We transitioned from a tank to a tankless system, which took an entire day. It was a Friday and Mike needed a different part to complete the job. When he finished it was late in the evening and no way to get the needed part that night. He was out first thing Saturday morning, his day off, with the needed part to complete the project. He walked us through everything we needed to know about our new water heater. I highly recommend Mountaineer Plumbing and will definitely call them for any future needs. Friendly, professional, excellent communication, clean and thorough.
I called Mountaineer Plumbing to repair a pipe, and that resulted in my hiring them to REMOVE and REPLACE ALL the hot and cold supply lines in the basement of my duplex. I liked that Matt didn't charge me a 'mileage penalty' for coming to estimate the project. Matt is the owner of Mountaineer Plumbing, and he also worked as on-site project manager on this job. I have attached a picture of one of the supply lines from my 1924 duplex, and you can understand why I wanted to replace all the lines. My tenants were complaining about water pressure issues, and it was time for a capital improvement, an investment in my property. I'm very happy I called Mountaineer Plumbing. Matt brought the project in for the estimated price ... no jacking up the price or complaints. I can't stand when plumbing technicians start whining about problems they encounter on a job and how the original estimate didn't include any additional work. What can I say? Mountaineer Plumbing finished the job as scheduled, even mopping up the floors to leave the basement work area CLEANER when they arrived (I've attached a pic of the basement floor AFTER they cleaned it). The cost of the project was reasonable considering the amount of work involved, and now I am a happy landlord and two sets of happy tenants thanks to Matt and Mountaineer Plumbing. Highly recommend!
I found a cracked drain in my basement. Roto Rooter wanted to charge me $4,500. I called Mountaineer because they did a great job for me about a week prior with my water heater. They came out within about a couple hours of me calling. For much cheaper than Roto Rooter, they were able to fix the cracked drain (including jacking up concrete), fix some piping under my sink that was not up to code, AND give me a drain cleaning. It was all done same-day, except for the drain cleaning, which they did the following morning. I also had a home warranty company that was a bit of a pain to work with, but with their help I was able to get the max reimbursement under the warranty for cracked drains. Would recommend. My only complaint is that they didn't have a Mountaineer Plumbing magnet to stick on my fridge. They better get on that!! Photos of the new plumbing is attached. I've only seen prettier pipes on my Church organ!
05/31/24: Hired them through Vredevoogd on a gas leak, which if you know, it's the single most expensive emergency repair you have to do. That said, the two gentlemen came with knowledge, expertise and efficiency on sealing the leak. I can till feel the heavy bill, but they did the work well and I'm glad they are the ones that did our gas repair.
Mountaineer plumbing was excellent, my water heater went out yesterday. Today I gave them a call at 7am to come out and look at it and by 10:30am I now have a new water heater. Tim was very polite and professional and worked in a timely manner, the work was affordable and they offer financing. I had a very pleasant experience and will use them again for future plumbing needs.
They offer a range of services including water heater replacement, pipe repair, drain cleaning, and emergency repairs like gas leaks, ensuring that all plumbing needs are met with professionalism and efficiency.
Yes, Mountaineer Plumbing offers financing options to make their services more accessible to customers, allowing for more flexible payment arrangements.
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