Morris Plumbing Inc offers various plumbing services with technicians like Charlene, Greg, Bruce, and John, known for their passion and care for customers, providing explanations and education on plumbing issues.
Morris Plumbing Inc is a Louisville, KY-based plumbing company that provides a range of services, including faucet repairs and installations, leak detection, and hot water heater services. The company's technicians, such as Charlene, Greg, Bruce, and John, are praised for their knowledge, courtesy, and reasonable pricing. They take the time to explain the issues and solutions to their customers, demonstrating a passion for their work and a commitment to customer satisfaction.
The company's services include emergency repairs, routine maintenance, and new installations. Their technicians are skilled in fixing dripping faucets, detecting leaks, and installing new hardware. They also provide education on plumbing issues, helping customers understand the causes and solutions to their problems.
While some customers have reported excellent experiences with Morris Plumbing Inc, others have expressed frustration with the quality of work and communication. However, the company's commitment to customer satisfaction is evident in their prompt and courteous service.
integrity, good heart, knowledgeable
commitment to customer satisfaction
passionate, caring
passionate, caring
passionate, caring
I had a wonderful experience with Charlene, Greg, Bruce, and John. They explained everything to me so well and even took the time to teach me a couple things! You can definitely tell they are passionate at what they do and truly care about people. I am so grateful for them!! They will always be my first call when something goes wrong.
The staff was polite but they have been out to my house twice and my leak is still continuing in my house. I was told someone else would come out and take a better look at it for the past couple of weeks and still no one has called me back or gave me a date. I will be moving on to someone else to get the job done right!!
Worst experience EVER ! This is the short version , It took almost a month, with multiple trips to my home. to get 2 dripping faucets fixed because they no longer make the type of handles I have but after paying 140.00 the first time . I found they had caused a leak in my basement when they had worked on the one bathroom . They told me they would have to go through the tile to fix it . and was quoted another 525.00 . Well they came out, put new hardware (same type I had ) and soldered the leak through a hole in my hall closet and still charged me 525.00 for less then 2 hours work! I was told they charge 80 .00 an hour well I was charged over 200.00 an hour! When I called and questioned the owner he was very defensive and rude to me and told me to go some where else next time. My sister was getting ready to call them to have a hot water heater put in Not any more!
Excellent experience. John is some kind of guy. I am a repeat customer. John has integrity and a good heart. I am pleased with the results and fairness.
Excellent service. Prompt, courteous, knowledgeable and reasonably priced. Will definitely use them in the future.
They provide various plumbing services, including faucet repairs, leak detection, and hot water heater services, with a focus on customer education and satisfaction.
Yes, the technicians, such as John, Charlene, Greg, and Bruce, are praised for their knowledge, courtesy, and commitment to customer satisfaction.
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