Kent County Plumbing

Derrick did two small plumbing projects for us and one large remodel. We were so impressed with how he handled the small projects that when we remodeled our first floor bathroom we hired him to replace the pipes going to both of our bathrooms as well as our main line. He did an excellent job and our general contractor, Scogg Construction, was impressed. It's been almost a year since the remodel and two years since the smaller projects and everything is still working well. Call Kent County Plumbing and you'll get plumbing work that's professional, fairly priced, and of excellent quality.

I'm very thankful for the work that Derrick did in my condo this past Friday. To say there was an unexpected turn of events might be an understatement. I have had a leak from pipes in my bathroom into my kitchen for months (the pipes from the bathroom are directly above the kitchen ceiling. I have had a few plumbers out to review, but none took the positive steps that were taken on Friday. Derrick arrived slightly early (I was not bothered by early arrival). After giving him a brief history of the issue, and that others had come but not proposed a real solution, he cut into the kitchen ceiling and was able to identify the source of the leak (a connection between older and newer pipe that wasn't entirely sealed). At the same time, he mentioned that one pipe was sloped in the wrong direction. He offered to address that issue while doing the other work. When he removed the pipe, it wasn't empty (and it didn't just have water in the pipe either), and he suddenly found himself looking for (and emptying) buckets to deal with what was coming out of the wrong-sloped pipe. What started as a relatively routine plumbing issue escalated quickly into a challenging, extremely messy situation. What impressed me the most was that Derrick didn't lose his composure (as I most certainly would have) and kept calm and professional during the whole saga. He was able to adapt to the challenges quickly and effectively. He made great efforts to clean the affected areas, to the best of what he had available to him. It wasn't until after, when I was settling the amount owed, that I learned he is the owner of the company (he mentioned that he hadn't been in the field for a while). As I stated, I was very thankful not only that he was able to find and resolve the problem, but also the demeanor he maintained after opening that pipe.

No surprise KCP has only 5 star reviews - extremely responsive, reliable, affordable. Derrick has helped us out several times and its always an amazingly smooth, straightforward experience. Thank you for what you do!

Needed shut off for kitchen sink replaced. They were able to show up within 3 hrs. Zack suggested to not replace shut off valves until we had base cabinet installed. So he just put a straight pipe on with a cap. This way we would not have to drill such a big hole to place cabinet. Very courteous and professional. Thank you both Derrick and Zack!

I'm a first-time homeowner and we had an issue with our bathroom pipe drainage. I was nervous to find a plumber online, being new the neighborhood, but I saw the great reviews for Derrick. I was not disappointed! He came out in 5 min. Super kind and compassionate in explaining what what was going on and so reassuring. THANK YOU Derrick! So happy to have found a plumber I can trust.