J. R. Lane Plumbing Co.

I had a persistent issue with a blocked toilet and decided to call JR Lane Plumbing based on recommendations. I was not disappointed. Jane promptly arranged for a plumber to come out the same day and kept me informed about their arrival. The plumbers were professional and worked diligently to clear the blockage. They ensured the toilet was functioning correctly and provided valuable tips to prevent future issues. I truly appreciated their expertise and helpful advice.

We had the best experience with J. R. Lane Plumbing Co. We had been having a leak for ages but had recently got worse within the last month. Called a few people over for a quote and no one was able to feel confident with their diagnosis and one estimate was super high so we kept looking. Also, no one even offered to confirm and fix the problem ASAP. When I called J. R. Lane, I spoke to the owner and explained the problem. He was so nice and knowledgeable on everything and sent some guys over that afternoon. They confirmed what others couldn't and went on fixing right away! Within a couple hours the job was done and they even went above and beyond by taking our old hose out (they made us a new one coming out the house). It was just so great and finally our leak was fixed! Our electric bill will also thank you!

I’ve called on J.R. Lane Plumbing several times now to tackle various projects in my older home, from routine fixes and more involved remodel plumbing, and I couldn’t be happier with the results. What really sets JR apart is that he patiently walks you through possible solutions over the phone before ever stepping into your house, even reviewing photos of the issue so he knows exactly what he’s dealing with. His recommendations are always spot-on, saving me both time and unnecessary work, and in an industry where upsells feel all too common, JR’s straightforward assessments and fair pricing are a breath of fresh air. He’s always on time and well-organized and respectful of your space—no surprises or hidden fees—and he takes the time to explain each step of the process, answering every question so you never feel rushed. If you want a plumbing company that combines top-notch skill with genuine customer care, you can’t go wrong with J.R. Lane Plumbing.

Great expertise and prompt excellent service. High water bills and was referred to a franchise known for detecting location of underground water leaks. After that, contacted Lane Plumbing and was able to speak with owner and had informed discussion about “findings” and quote the franchise provided for repair, and options. Next day, expert crew arrived early and got job done…saved around $1800! Integrity is a must, and this is the crew. Carmilla in Chapel Hill.

Unfortunately, had a sewer backup when guests were visiting. Lane Plumbing was available within an hour. They did an excellent job restoring the line, and were friendly, respectful, and efficient. Really appreciated the prompt service! Will definitely call them again with any problems in the future!