Giebelhaus-Hoffman & Dorsey Plumbing

Excellent service! The faucet we ordered did not work well with the new countertop sink. Spence Hoffman put in a new faucet with no charge. We have used Giebelhaus-Hoffman three times in the past several years and have always been pleased with their work and professionalism.

The same plumber has worked on my apartment twice now. He was prompt, friendly and fixed the issues. There was no mess to clean up, even from his shoes on a rainy day. I highly recommend!

I've had two experiences with this company. One was good, one was so bad that it outweighed the good. Without getting into too much detail about the specifics, I was told a job would take around half a day. It ended up spanning three days, resulted in me not having a functioning shower for one day, and resulted in a flooded bathroom and water in the basement. They took care of the water but it was still a huge inconvenience. The cost was also higher than originally quoted and as far as i can tell, was a result of inexperience and wasted time on their end. Also, don't believe all the hype and positive reviews. I tried to leave a review on Facebook as per the request on the invoice they sent me but it was a negative review and was removed. I then tried a second time and it was also removed and they have since taken down the ability to leave reviews on their Facebook page. Easy to maintain 5 stars when you remove anything but positive reviews.

I would highly recommend. Extremely knowledgeable and easy to work with. Second time I've used them. This time I had some major renovation work I needed done and they walked me through what was required and what it would cost. Even came in under my budget!

We have used Giebelhaus-Hoffman on 2 different occasions. They were friendly and prompt, and provided excellent customer service and offered suggestions over the phone to save us the cost of a trip out. We would highly recommend them as a trustworthy, knowledgeable company!