Economy Plumbing Services, LLC offers plumbing services, including toilet installation and water heater maintenance, with technicians like Sean and Grant providing efficient and helpful work, but some customers have reported high prices and questionable sales tactics.
Economy Plumbing Services, LLC is a plumbing company based in Austin, TX, providing a range of services, including toilet installation, water heater maintenance, and routine checkups. Their technicians, such as Sean and Grant, have been praised for their efficiency and helpfulness. However, some customers have reported high prices and questionable sales tactics, including attempting to replace functioning water heaters and charging excessive fees for minor repairs.
The company's services include toilet replacement, water heater maintenance, and routine checkups. While some customers have reported positive experiences with the company's technicians, others have expressed concerns about the quality of work and the prices charged. For example, one customer reported being charged $500 per toilet to tighten loose screws, while another customer was told that their water heater needed to be replaced when it was actually functioning properly.
The company's pricing has been a point of contention for some customers, with some reporting high prices for minor repairs and others feeling that they were overcharged for services. However, other customers have reported fair prices and good value for the services provided.
quick, efficient, helpful
Ability to repair tankless water heaters
efficient, helpful
Ability to complete toilet installations quickly
They were fast to respond, but the company's name makes you think that they might be economical. Nothing could be further from the truth. Plumber charged $500 per toilet (2 toilets x $500 = $1,000) to tighten the screws on the toilet because they were slightly loose. We were in a tight trunaround to get this work done because we were sellng out home and had no choice but to use them. When I complained about the price, the plumber said he would throw in the sanitation loop for free, but then left without doing it. When I called and complained and asked to speak with the plumber, I was told that he was too busy and that would not happen. I tried for weeks to get a receipt and they never would send one even after calling multiple times. I would definitely not call these guys ever again.
Sean the Manager from Welles Branch showed up to drain my water heater. He didn't. He said it was rusted and needed to be replaces. He showed me water around the bottom of the heater in the pan on which the heater was sitting. The water was not there the night before. I removed the water. There was no rust at the bottom of the heater. There is no water there after two days. He had a couple of minutes alone with the water heater so my conclusion is that he put the water there to force replacing a functioning water heater and a couple of valves a cost of over $3000. When I priced what he was offering compared to what I could independently, I could do all of what he offered at around $1000. I didn't want to waste money to replace a fully functioning water heater. I had one before that lasted more than 20 years. Rheem water heaters interior is glass coated for a long life if they are maintained properly. Be careful if you ever need anyone doing work in your house, make sure to ask around and get some decent people. There are a lot of thieves skinning a lot of innocent people and there almost no regulation and no control. We live in a strange time.
I needed to have a toilet replaced at my house. I was able to text the number on their website and they responded immediately, scheduling a visit later that same day. Grant did great work on the install and was done in less than an hour and a half. The price seemed fair and I was happy with the result.
Sean from Economy Plumbing was quick, efficient, and very helpful. He serviced my tankless water heater and did a routine checkup, found a small issue and was able to repair it same day.
Excellent service at very fair prices. Came on time and completed the job faster than expected. He also checked a faucet in a different bathroom and corrected a small issue without additional charge.
Economy Plumbing Services, LLC offers a range of plumbing services, including toilet installation, water heater maintenance, and routine checkups.
The company's pricing varies depending on the service, but some customers have reported high prices for minor repairs.
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