Comfort-Air Engineering & Primo Plumbing

I had a new TRANE 5 ton water source heat pump A/C installed by Comfort-Air on September 2024. The work crew had to remove and reinstall the water heater to make room for the removal of the old system and reinstallation of the new system. The entire process took 2 days. After a couple of minor problems (some minor leak and a noise the A/C was making) that were corrected, the system has worked without any problems. My electric bill went down, considerably and the system has had no problems. I'm glad I chose Comfort-Air because they were quick to respond when I pointed the minor problems I was having and because they did a Great Job! My thanks to the main office employees, to Daniel Simpson, Daniel and Dominik and everyone else involved with the installation. Blanca

I chose this company to replace my heat pump based on excellent customer service reviews. They did not disappoint! Everyone I dealt with from initial office contact to an in-home sales consultant thru the installation process was professional, efficient and pleasant to do business with. I would definitely recommend Comfort-Air Engineering.

Everyone at Comfort Air /Primo Plumbing is friendly and professional. I have used them on several occasions to install and/or service: a series of April Aire filters, UVC lights, multiple AC units (service), multiple plumbing and RO fixtures, a whole house water softener and whole house water filtration system… and I’ve never regretted choosing them. Everyone on their staff from the office staff…sales team…AC service … to the plumbing crew was fantastic…professional, respectful, courteous, and kind. I highly recommend Comfort Air Primo Plumbing (10 out of 5 stars)!

I had a great experience with Comfort Air for my home AC repair. Robert, the technician, was extremely knowledgeable and took the time to explain everything to me in detail. He walked me through the issue and discussed all my options. His professionalism and patience were greatly appreciated, and I never felt pressured into unnecessary repairs. The service was prompt, thorough, and reasonably priced. I highly recommend Comfort Air and will definitely call them again for any future HVAC needs!

We recently had Comfort Air replace our air conditioner and furnace. After soliciting a few bids, it was clear that their team knew their products, inside and out. We were impressed by their wealth of knowledge and patience with our questions. The install team was incredibly quick, tidy, courteous, and punctual. Kudos to Adrian, Jonathan, Ramon, and Daniel for your efforts.