Choate's Air Conditioning, Heating, Plumbing And Electrical provides professional services with knowledgeable technicians like Mark I., Mark Ingram, Joshua, and Patrick, offering solutions with excellent communication and a customer-centric approach.
Choate's Air Conditioning, Heating, Plumbing And Electrical is a trusted provider of comprehensive home services in Memphis, TN. Their team of skilled technicians, including Mark I., Mark Ingram, Joshua, and Patrick, delivers exceptional work with a focus on customer satisfaction. With a wide range of services, they cater to various needs, from HVAC system evaluations to plumbing and electrical work.
Their technicians are praised for their professionalism, kindness, and knowledge. They take the time to explain solutions in layman's terms, ensuring customers are well-informed about their options. Choate's commitment to excellent communication is evident in their prompt arrival, clear quotes, and follow-up interactions.
Customers appreciate the respectful and courteous demeanor of Choate's technicians. The company's ability to provide service within the next day of a request is a significant advantage, demonstrating their reliability and responsiveness. With a focus on building long-term relationships, Choate's offers maintenance plans to help customers prevent future issues and ensure their systems run efficiently.
soft-spoken, kind, knowledgeable
professional, helpful
respectful, courteous
went the extra mile in finding the problem
positive attitude, courteous, professional
systems-based approach to resolving problems
I had the pleasure of speaking with Mark I., and I couldn’t be more impressed. He was soft-spoken, kind, and incredibly knowledgeable. It was clear he truly had my best interests at heart, offering the best solution for my needs. I’ll gladly be recommending Choate’s to my family and friends.
The Service Technician was very professional. He arrived on time and didn't hesitate to start his task. He made sure I knew what he was here to do, before he started. Once job was complete, he asked if I had any questions. Great job, young man!
Our tech Mark Ingram was very professional and helpful. Our overall experience with Choates is always pleasant. We typically can get service within the next day from our request and the communication about arrival, quotes, options, etc is excellent!
Joshua did a great evaluating our problem. Very respectful and courteous. He went the extra mile in finding exactly what our problem was. As well as explaining it in layman’s terms. He also explained the current maintenance plans that you have available. In my opinion, he is a very good worker. As well as a good guy.
Meeting Patrick was a great way to start my day. His positive attitude and very courteous and professional demeanor was just what I needed. I was very impressed with his level of knowledge of my HVAC system as well as his systems based approach to resolving the problem. At a time where how we choose to present ourselves is critical, I offer the highest and best thanks to Patrick. I feel as if I was heard and that Patrick was 100% focused on what I needed. Thank you, Patrick.
They provide a wide range of services, including air conditioning, heating, plumbing, and electrical work, with a focus on customer satisfaction and excellent communication.
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