Benton Family Water Heaters

I'm giving this plumbing company a 5-star review because of their professionalism, honesty, and the great results I’ve seen from their plumbers. As a local realtor in Lincoln, having reliable plumbers to recommend to my clients is very important. I’ve used their plumbing services for both my own home and several clients’ properties. Most recently, I worked with a plumber named Grant. He was punctual, called me ahead of time to let me know he’d be there soon, and did a careful inspection to find the source of a water leak. He discovered it was a problem with the hose bibb, explained everything clearly, and even took photos and videos for me to share with the homeowner. Grant fixed the issue quickly and efficiently. I highly recommend this plumbing team and will continue to call on them for any plumbing needs in the future.

I have read many reviews, but I want to share my great experience with Benton Family Water Heaters. I met Grant by chance at the hardware store in Lincoln and had a quick conversation with him about my plumbing issue. Grant was wearing a professional uniform and had a friendly attitude, which really made a good impression. He listened carefully while I explained the problem and showed him some photos. Right away, he understood what was wrong and already had a solution in mind before even coming to my house. When he arrived, he fixed the issue quickly and professionally. He replaced my old washing machine shut-off valves, and the job was done perfectly. I am very grateful and give 5 stars for the excellent service! Remember, leaving a good review really helps a hard-working business.

When my only toilet stopped working late in the day, I needed emergency plumbing help right away. I hadn’t needed a plumber in a long time, so I searched online and read a lot of local reviews. I decided to call Benton Family Water Heaters because they handle emergency calls and had great feedback from other customers. Grant answered my call and even tried to help me troubleshoot the problem over the phone first. As luck would have it, he was nearby on another job and was able to stop by quickly. He arrived, took a look, and found the toilet was clogged. He gave me a price that was much more affordable than what I’d paid the last time I needed a plumber, even with the emergency visit included. Grant worked fast, cleared the clog, and kept everything neat and tidy. He was friendly, professional, and explained what he was doing every step of the way. The service even came with a 7-day guarantee for peace of mind. I’m so glad I called when I did—I’ve found my new go-to plumber!

I’m really impressed with Benton Family Water Heaters! Every time I’ve had a plumbing appointment, they’ve shown up right on schedule. The plumbers work fast and know what they’re doing, always explaining what happened with my pipes, what they’ve tried to fix, and what steps they’ll take next. My experience has just been with their plumbers, but it’s always been top-notch. I own rental properties in Lincoln, and these houses are about a hundred years old, so plumbing issues can get complicated. When something goes wrong, it’s never simple. Brandon had to cut into the drywall in two different bathrooms in separate properties to reach the pipes, but he explained why it was needed and kept the holes small and easy to cover with a removable panel for future access. That’s important, since you never know when you’ll need to get to those pipes again. I can’t believe anyone would drywall over shower or tub pipes without an access point! On the last visit, Brandon couldn’t finish one job all at once, but he worked as much as possible and gave me updates every 20 minutes or so, just like I asked. When it turned out we needed to find the outside sewer trap under a bunch of snow, he told me exactly what was needed so another plumber could come back and finish quickly. I actually knew more about where that access point was, so it made sense not to waste time searching. The prices have always been fair, and I like that I can pay on the spot with Square and get my receipt right away by email. For the quality of work and price, I’ll definitely keep calling them and recommending them to everyone. I’m glad to support a local company that does such a great job!

If you need a plumber in Lincoln, look no further. Benton Family Water Heaters is the team you want for any plumbing issue. They are quick to respond, polite, and really know what they’re doing. I had a major problem with my sewer line, and David was able to figure out exactly what was wrong on the first visit. Later, Tanner came by to double-check everything and got me scheduled right away. Grant showed up the next day and had everything fixed before I knew it. The whole process went smoothly, and I couldn’t be happier with the results. What started as a stressful mess turned into a great experience. Highly recommend!