Benjamin Franklin Plumbing of Ann Arbor

Excellent service all around. I called/emailed three other local companies, and didn’t hear back from them at all. BF Plumbing installed a new water heater the next day, after an initial visit to explain possible repairs vs. replacement. Adam was patient and extremely knowledgeable. Installation was amazing and Adam took the time to explain the work he did and ensure all my questions were answered. Top-notch service throughout, which is getting harder to find these days! Highly recommended.

Adam was professional. He was through and gave us a very transparent and clear quote for the services we need. We had the quoted work done. The Alex and Adam were professional and efficient. They were friendly and were very respectful of our home. I know it’s not a fun thing to have to replace a hot water heater, but Benjamin Franklin made it seamless and anxiety free. I will definitely use them again for any of our plumbing needs.

This company never disappoints!! I've used them several times. Every technician has been great. They always have a solution, and a few backup ideas when needed. They go out of their way to help and on more than one occasion have not charged us when the fix was easy. Today was no different! Alex arrived a few minutes early and had things diagnosed, his ideas proposed, and the whole job was done in 20 min. I also learned a few things about plumbing which I always appreciate. I'd use these guys for every home repair if I could!

Braden came out early as requested was polite, very informative and respectful. He was able to answer all questions fully and the quoted price was reasonable. Quick well-done service with a smile! Thank you! I will consider Benjamin Franklin and Braden my new plumber!

I called Benjamin Franklin to help me find where a leak in my bathroom sink was coming from. I am well-versed in fixing things like this on my own, but this one had me stumped. Alex came out and was very helpful in diagnosing that there's a small hairline crack in my sink which I had missed. He was on time, and both he and the scheduling team made the whole process super easy. Will definitely call again for future plumbing needs.