Amazon Plumbing

Eddie gave a call before his arrival and was punctual, swiftly covering his footwear before stepping into the house. He evaluated the plumbing situation and had a conversation with his manager to confirm if he could proceed even though he was unable to find the access panel, a gesture that I highly valued. Eddie also courteously knocked before entering the room where the main bathroom was situated, a level of respect I rarely witness. He was meticulous in his task and inspected all possible locations where he thought the panel might be hidden. In conclusion, he carried out exceptional and comprehensive work in Columbus.

The Thomas Brothers Plumbing team immediately responded to my call and Chris promptly returned my call to arrange the service. Chris, the plumber, arrived in Columbus on schedule, showing great professionalism and courtesy. As he worked on the water heater, he kept me updated on any potential issues. The outcome was a much-appreciated stream of hot water. Under the new management, Thomas Brothers Plumbing is providing top-notch service. The outstanding service provided by Chris is a testament to this.

Two courteous plumbers from Thomas Brothers Plumbing, specifically Jonathan and Eddie, came to my rescue when I was dealing with a clogged pipe in Columbus. Their expertise was first-rate, and they were remarkably respectful and helpful. Not only did they perform the task effectively, but they also took the time to provide a comprehensive explanation and demonstration of the problem. They skillfully eliminated the roots causing the blockage in the pipe. What stood out to me was their thoughtful gesture of helping me save money by utilizing a coupon. I was completely delighted with their service!

Dependable, Prompt and Effective: When I encountered a problem with my plumbing system, I phoned Thomas Brothers Plumbing for help. Eddie, who picked up the call, demonstrated such professionalism in his greeting that it instantly eased my concerns - top-notch customer service indeed. Eddie arranged my appointment, and I must say, since the company came under new management, the service has been outstanding. I'm truly impressed with the improvements they've made.

Jonathan was the plumber who attended to us and he demonstrated professionalism, respect, and a deep understanding of plumbing work. He was also very meticulous in his job. I was grateful for his step-by-step explanation throughout the process. Jonathan is an exceptional worker and I wouldn't hesitate to request his service again. You are fortunate to have such an outstanding plumber who is committed to delivering excellent service.