Above + Beyond Service Company provides efficient plumbing and AC services, with technicians like Larry, Jacob, and Felix offering professional solutions, including repairs and installations, with a focus on customer satisfaction.
Above + Beyond Service Company is a reliable choice for plumbing and AC services in Edmond, OK. With a team of skilled technicians, including Larry, Jacob, Felix, Jorge, Enrique, and Jason Kolbrek, they offer efficient and professional solutions for various issues, including repairs and installations.
The company prioritizes customer satisfaction, providing upfront and honest estimates, and ensuring that customers are informed about the differences and advantages of various options. They also offer financing options to make their services more accessible.
The technicians at Above + Beyond Service Company are knowledgeable and experienced, with a focus on providing high-quality work. They are punctual, responsive, and easy to have in the home, making the service experience as smooth as possible.
professional
professional
professional
punctual, responsive
punctual, responsive
honest, upfront
Identified the issue at the source, saving the customer money
Important bit first, they do a great and efficient job plumbing. Have no complaints about this and have used them multiple times for big jobs. However the latest job we had them do involved them cutting holes into our walls, which is a problem because we have cats. We boarded the cats until the job was finished only to be told the guy who was going to fix the walls wasn't going to be coming for another few days. Now we're scrambling for solutions as the boarders don't have a vacancy and we have walls with exposed insulation. We had already accepted that they wouldn't be able to restore the walls to the state they were in- they're not painters, but now we're having to consider how to cover these sections of walls in ways that won't ruin our walls but will also prevent a cat from entering them. They left less than an hour ago and as I find insulation all over my garage and on various things my opinion is quickly souring. Again, very satisfied with the plumbing work, not happy with a two day job actually being a four day job unexpectedly, and going from a situation where we couldn't run hot water to a situation where we can't keep our cats at home, as the only rooms without holes are full of delicate equipment where they cannot stay unsupervised. They told me Saturday was as soon as they can have their guy out, after everything was done. Edit 3/8/25: I was not intending to return to this review as while I wasn't satisfied with the initial service they did make attempts at making it right, though nothing in my review stopped being applicable - we still had to scramble to board our cats though they did refund us the cost of doing that. I am not thrilled at our overall lower water pressure which hadn't been told to us until work was done, and they hadn't checked for air in the pipes in all places, so I kept the review without updating it. However right now I am sitting in the dark, and our backup generator isn't supplying power to our house after this company rewired things. We were told by them that it was wired dangerously and shouldn't have passed inspection, and that they'll have to rewire things. My opinion of this company has plummeted, we had baby chicks in a brooder that may not survive the night because our generator wasn't appropriately hooked back in after they rewired things. I tried trouble shooting the generator in our flooded backyard when it didn't kick on, but even after manually starting it, it provided no power to our house. I am now considering this disastrous.
As a new homeowner, dealing with unplanned repairs can be frustrating. From the moment I called Above and Beyond I was put at ease. Thank you Larry, Jacob and Felix for a job well done. Your professionalism deserves a 5 star and beyond.
I was very impressed with the service I received from Above & Beyond Service Co. They did outstanding work and got to the job quickly after I reported the problem. It was an extensive job which they completed in one day and greatly improved the working of the plumbing in my very old house. I was especially pleased to see how much this crew enjoyed working together. I always think that a happy crew does better work. I would definitely recommend them in the future and plan to use them again myself.
Our AC went out the day before a holiday, and we called Above and Beyond. They've taken good care of us & replaced our full unit. They gave us options to pick from and explained the differences and advantages of each, so we felt confident in our choice. They offered financing, which made it possible to purchase a whole new unit, and installed it the next business day. The process was quick and they've been responsive to all my post-install questions. Jorge and Enrique worked on our project. They were always on time, gave accurate estimates for how long it'd take and were easy to have in our home. I would recommend them.
Above and Beyond came out as a second opinion on my AC unit. Jason Kolbrek was our technician and was amazing. He listened to the issues and concerns and got to work. The end result was identifying the issue at the source and the repair was 200 bucks instead of a 4,000 dollar compressor replacement. So thankful I called Above and Beyond. They were upfront and completely honest and were absolutely fantastic. Jason-thanks again so much!!
Above + Beyond Service Company offers plumbing and AC services, including repairs, installations, and maintenance, with a focus on providing high-quality work and excellent customer service.
Yes, Above + Beyond Service Company offers financing options to make their services more accessible to customers.
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