Western Plumbing

service was good but billing $250.00 to load up a water heater, 2 toilets and drive 3 miles. ( claiming 1 hour) should have been disclosed with the bid. nothing on the bid or invoice says they charge travel time.

The quality of work this team does, is next level. The quality of workmanship, Plumbers, knowledge, and professionalism is top notch. They dont cut corners, I'm happy to support a local, family owned Bozeman Business. Western Plumbing is the real deal-- afordable as well.

My call was returned within a couple hours, the plumber came out the same day, diagnosed a broken pressure valve regulator, and replaced it within 45 minutes. Saved my buying a new water heater, which was not the reason for the leak. Excellent work!

We had a boiler issue that a couple other plumbing companies had failed to diagnose. Owner Kevin came and solved the problem in no time. The boiler is now operating like new! Thank you Kevin and Western Plumbing!!

Western Plumbing of Bozeman gave me great service on a water heater installation. My review comments will center around billing. The purpose of these reviews are to help us with our due diligence correct? Anyway, my job was an easy removal of the old heater with an install of the new one in the same location. The technician was efficient and got the job finished in 1 hour and 25 minutes. On the bill that was sent to me, I was charged for 2 hours. When I went to discuss this with them, the front counter person said that they bill time when leaving the shop. Don’t know if all service companies in Bozeman do this, but this is where reviews can inform. So I let this person know that I was 5 minutes away. That would make the total job time 1 1/2 hours. It was then stated that this was close enough to 2 hours and that the job was completed quicker than some other installations they have completed. Does that matter for billing? I was thinking it would nice to have a business where one can bill 9 or 10 hours in an 8 hour day. So this review is for those who are shopping companies performance and their billing practices.