Tucker Hill Air, Plumbing, and Electric offers AC tune-ups, plumbing services, and electric work with technicians like Brandon and John, providing professional and explanatory services, though some customers have reported issues with AC units and misleading information.
Tucker Hill Air, Plumbing, and Electric is a comprehensive service provider catering to the needs of Chandler, AZ, residents. They offer a wide range of services including AC tune-ups, plumbing repairs, and electric work. The company boasts technicians like Brandon, who has been praised for his professionalism and explanatory approach to work. John, another notable technician, has been commended for his excellent customer service skills over the phone and in-person.
Their plumbing services include the use of advanced camera and leak detection equipment to resolve issues efficiently, minimizing damage to homes. For instance, they successfully addressed a severe pipe blockage and water leak on a weekend, demonstrating their commitment to prompt service. Additionally, they provide AC services, though some customers have reported issues with the AC units installed by the company, including short warranties and subsequent costly repairs.
Customers have appreciated the affordable pricing and the company's ability to explain work projects clearly, providing written estimates. However, there have been instances where customers felt misled by technicians, particularly regarding unnecessary repairs or replacements. Despite this, the company has shown responsiveness to customer needs, including emergency plumbing services and follow-up visits to ensure customer satisfaction.
professional, explanatory
ability to unclog multiple drains efficiently
excellent customer service skills
top-notch phone skills
Very Disappointing . I am giving this bad review because the technician job should be focus on what he is hired to do which is AC Turn up, but instead he gave extremely terrible , false and misleading information to my tenant. Also he keep pushing me to replace alot of parts, add more parts or replace my whole system that is still working fine and in good condition. Also keep pushing by saying the offer he quoted will only valid for 24 hours. Although I dont know what he told my Tenant but after he left my tenant told me the technician said there is mold in the AC system. It seems he want my tenant to push me to replace the AC and do more work. It end up I have to to spend $300-400 for proving my tenant the AIr quality is fine and no mold at all by hiring company to do Air Quality Inspection. This only because of this technican who is not license and not expert on Mold Inspection .He is saying something that is not professional and misleading and false. I really disappointing and will not ask for my AC tune up anymore.
I talked to John on phone excellent customer service excellent phone skills top notch on the Ball Tim excellent customer service arrived at my House . Top notch customer service he knows his trade went over all my work projects explained everything to the tee . Gave me written estimates went over everything. I ran a mystery shop Business we see what you don’t see and private eye work Tim was excellent. Was very happy excellent staff on the Ball . MSS inc
I contacted them for a water leak and severe pipe blockage. They used their camera and leak detection equipment to resolve the issue while minimizing damage to my home, even on a weekend. Their pricing was affordable. I highly recommend them and will reach out again for any future plumbing emergencies.
Employees are decent people. But they use some garbage AC units. My AC unit was replaced a little over 2 years ago. I've already had to pay to replace the blower motor assembly, and have had a few technicians come out to find out why I only have ac to half my house since getting the new ac unit. Giving them credit they did try a few things but over 2 years and only half my house gets cold. The ac units only come with 2 year warranties and anything that goes wrong after 2 years even with the company maintains them is out of pocket. Now ac blows room temperature. If it is anything to do with the junk they installed on my roof I will be googling a damn good lawyer since I'm still paying off this unit
I am so lucky that I found this plumbing company. I had a different company come out the day before, which did not fix any of my plumbing issues. We even had to have him return , before he had driven a way, because the 3rd bathroom was still not draining. Today I called Tucker Hill plumbing and they unclogged three bathrooms. Brandon was the tech that they sent out and he was great, He explained everything and was very professional. I would give Brandon a 5+ rating. He unclogged all of our three drains or system that ran together I feel blessed that he came out and took care of this. I feel the price was reasonable. I will call them back again when I have plumbing issues. Thank you for squeezing me in on my plumbing emergency.
They provide a range of services including AC tune-ups, plumbing repairs, and electric work, ensuring comprehensive solutions for home maintenance and emergencies.
Yes, they provide emergency plumbing services, including weekend appointments, to address urgent issues promptly.
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Near South Tempe
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Near The Park at San Tan
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Near Whole Foods Market
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Near Regus - Chandler - San Tan Corporate Center II
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Near NEXA Mortgage Corporate
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Near Ironwood Wealth Management LLC
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Near Realty ONE Group - Chandler
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