Tri-State Plumbing, Electrical, and Septic offers plumbing services, including sewer line replacement, with technicians like Jacob and Rick providing professional and helpful assistance, ensuring customer satisfaction with their expertise and pleasant demeanor.
Tri-State Plumbing, Electrical, and Septic in Greenville, SC, provides a range of services, including plumbing and electrical work, with a focus on customer satisfaction. Their team of technicians, such as Jacob and Rick, are knowledgeable, efficient, and professional, ensuring that jobs are completed on time and within budget. The company's commitment to exceptional customer service is evident in their willingness to go above and beyond, as seen in their helpful and patient approach to addressing customer concerns.
The company's expertise in plumbing services, including sewer line replacement, is notable, with their team taking the time to explain the process and answer questions, ensuring that customers are informed and satisfied with the work done.
With their professional and courteous approach, Tri-State Plumbing, Electrical, and Septic has established itself as a reliable and trustworthy service provider in the Greenville, SC area, making them an excellent choice for customers in need of plumbing, electrical, or septic services.
pleasant, easy to work with, patient
Providing detailed quotes and explanations
helpful, calm
Providing after-hours assistance
helpful
Providing exceptional customer service
All we knew was that there was a loud noise and then we could tell water was running from somewhere. My husband called Tri-State and was able to make an appointment for the next morning. Jacob came out and advised us of the issue and gave us a quote. He gave us time to discuss and make a decision while he waited patiently in his work vehicle There was no pressure at all We agreed and he went straight to work!! He was super pleasant and easy to work with . So was Barbara when we spoke over the phone. I am 100% satisfied! Thanks Jacob!
Great customer service!!! I called them thinking it was another business (different industry). The gentleman who answered, Mike, was very helpful. He provided me the info I needed, directed me to the correct company, and even took the time to get me the contact info. Exceptional customer service! And I should know... I'm Director of Client Relations for my firm. Way to go above and beyond for someone who was not a customer. If I ever need their industry's services they will certainly be at the top of my call list.
Rick answered our call after hours when a fire alarm wouldn’t turn off after trying everything. It was very helpful and we appreciated his calm demeanor and quick help!
I had an excellent experience with Tri-State Plumbing in Greenville, SC! They came out to replace my sewer line, and from start to finish, they were professional, efficient, and incredibly knowledgeable. The team took the time to explain the process, answered all my questions, and made sure everything was done correctly. The job was completed on time and within budget, and I’m relieved to have such high-quality work done on my home. I highly recommend Tri-State Plumbing to anyone in need of plumbing services — they truly go above and beyond!
Came out to give my elderly parents a quote. My parents paid $378.00 for only a quote. For the last 11 months we have been emailed another invoice trying to get them to pay it again. 3 time I have provided proof where it was paid, but they keep sending it. I believe they are trying to take advantage of my elderly parents to see if they will pay it again.
They offer a range of services, including plumbing, electrical, and septic work, with a focus on customer satisfaction and professional expertise.
Yes, they provide after-hours assistance, as seen in Rick's response to a customer's fire alarm issue.
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