The Plumbing & Air Service Co.

They showed up on time and called ahead with ETA. Performed great service on HAVC, spoke professionally. Team identified our needs and repaired immediately. Great job!! We got the service package too

We had all of our upstairs air ducts replaced by The Plumbing & Air Service Company but still noticed condensation from one of the vents. After speaking with several technicians, Ricky was the one who finally resolved the issue. He was personable, confident, and clearly skilled at what he does—I would absolutely recommend him to friends and family. I also want to recognize Gary, the office manager. His responsiveness and commitment to improving customer service really stood out. He made sure everything was handled appropriately from start to finish. I would highly recommend both Ricky and Gary to friends and family. For context, Gentry Air completed the original work when the home was built in 2019 and attempted to fix the issue in July. Unfortunately, I would not recommend them

I am OVER THE MOON about my new kitchen sink and my experience with Emil, Brennan & Lucas. Didn’t think customer service like this existed anymore! On time. Kind. Listened Knowledgeable. Meticulous. I was a long time customer of another local plumber - but seems that I have just upgraded to 1st class. Thank you Lucas, Brennan and Emil.

High quality plumbing and technicians! Joel and Emil are top notch and professional, and the work was done efficiently and timely, with great communication! They replaced our 21+ year old water tank with a new Bradford White that comes with a 10 year warranty! They also replaced the well pump tank (and bladder that had a hole in it, that was apparently caused by the previous plumber over-pressurizing it and over-charging for work he didn't actually do, according to the invoice). I CANNOT RECOMMEND "RHINO PLUMBING", but I DEFINITELY RECOMMEND these guys who also communicated with me continuously as part of their service, which is the opposite of what Rhino did. Joel also gave us a 2-year service plan for our HVAC twice yearly inspections and cleaning for FREE AND a military discount! You can hire lesser qualified plumbers, who you may or may not regret hiring (Rhino Plumbing), or you can hire this company and KNOW the work is done and done right. A+ ************* Joel and Chris came out to help us try to find a shower that my elderly parents can use to better accommodate their limitations. Chris is also an outstanding asset and representative of your company. He formulated a plan for my elderly parents and we were astounded to know y'all are able to come out and install the new shower TOMORROW! Thank you for the way y'all do business... Brandon and Carson were also part of our well water system refurbishment, and have been very patient with the Brita Whole House, 3-filter water filtration system supplier, as Brita had manufactured two systems that have defects. Although the Brita system is rated extremely high, we still had issued with workmanship, but the plumbers ARE going above and beyond to make things right for their customers. 21 Aug 25 - Today our water pressure went to zero. Called the office and amazingly, Maxton King showed up within the hour! He took his time, troubleshot the whole system, and diagnosed the problem with a toilet that had a faulty flapper. That leaky flapper was apparently causing the well pump system to sense the leak and it went into emergency mode and caused the water pressure to drop. Since our toilets are all over 21 years old, Maxton was able to give us a deal on brand new ones (top quality models) for a buy one get one 50% off cost! Yes, Maxton is of course yet another highly qualified and professional plumber who treated us right, along with Chris, who promptly coordinated with the supplier for expedited replacement the NEXT DAY! *** We can't be happier with this company! Every aspect of the work is well done all across the board with these guys. May the Lord bless them all, and their families... Respectfully, in Christ, Jerry&Keli Hatcher

Came out same day, repaired my busted pipe under the house. Counseled me on my old pipes (+40 years old), recommended new water transmission system and quoted that day. Explain what was being replaced, why it was being replaced and what new equipment would be installed. No pressure to purchase the new system. Very knowledgeable and professional. Update: All repairs completed. Professional staff, stayed late to make sure the job was done correctly. Very pleased with results