TERRY VEREEN PLUMBING

I called Terry Vereen plumbing to come out to fix a backed-up kitchen sink. It is the only fixture on the line to the gray water septic tank. The septic tank is about 50 feet from the kitchen vent pipe. I lived here for 40 years and have this issue every 4 years or so. (poor design from 70 years ago) The plumber who cleared the line in the past and knew how to do it (and only charged $85) no longer does that type of work. I called Terry Vereen since they were listed on the neighborhood's "Recommended Vendors List" and explained exactly what needed to be done to both the person who took the order and the technician who came out - we need at least a 75 foot snake down the vent pipe right up to the septic tank. Three weeks later, the drain clogged again - they came back out (I was thinking that the work was under warranty since they obviously did not clear out the pipe the first time) - and charged me another $185 (that makes $370 total). Three weeks later, same issue. I called Betros Plumbing - and they came out and cleared the pipe within one hour after I called (one hour to take the order, drive out here and snake the pipe all the way to the septic tank - because they dug it up to verify). I saw the white chunks of grease come out of the line and the hot water I left running at the kitchen sink come out. Bottom line - Terry Vereen Plumbing was paid to clear the line - and didn't - and didn't two times...and charged me full price both times. NEVER use Terry Vereen Plumbing - I never will again.

I recently had my bathroom remodeled by Terry Vereen Plumbing. I am so pleased with the results. Everyone that I worked with was really nice and professional. And they cleaned up after the job. I would definitely recommend!

Great response time - they were willing to send someone the next day for my non-emergency issue when I called on a Sunday. The guys had the parts needed with them, installed a new drain and took away the old one, left my kitchen very clean. They were friendly, professional, quick, and good with my dog!

Very pleased with Terry Vereeen! I was able to get an appointment within a day, which is great, but the technicians they sent were thurough. Tracked the problem down, somewhere I hadn't thought of, and fixed it! They took pictures of the work they were doing which they showed me as they explained the work done and issues they found then resolved. Great work, kind employees, solid recommendation.

i just wanna share had an amazing experience with plumbers Jaime and Matthew. they arrived on time very professional not to mention they found the root of the problem. If u ever have plumbing issues i refer you to git these two guys they were awesome and very knowlegeable when it comes to your plumbing needs. thanks again