Sure-Fix Plumbing & Drain

Called them Wednesday morning. Our floor drain in basement was backed up. Ron said he would get a serviceman out shortly. Greg came out about an hour later and within a couple hours he had us all opened back up and running like new. Greg is an excellent worker and a very well spoken young man. He was a pleasure to deal with. Reasonable pricing also. Will definitely call them again when needed and recommend them to friends and family. Thanks again, Bill H.

Ron is awesome at what he does. He went above & beyond to provide quality service as well as checking to see if our old hot water heater was still under warranty. Which it was. So by him doing that he saved us from spending $500+ on a new one. He even went out of his way and drove 30 mins away to do the warranty exchange for us to ensure we were back up and going with a new functioning Hot water heater. Highly recommend Ron & Surefix Plumbing and Drain For any an all plumbing related issues!

For projects with a tight deadline, beware. Sure-Fix gave a fair price and was prompt to make their initial diagnostic visit, and I got on the service schedule about a week after our initial visit. The repair was scheduled to finish 1-2 days before we closed on selling our home, so I was away from the property. On the scheduled first day of the project, their team assured me that their team had just arrived on-site at my property. On the scheduled second day, their team told me that the project was complete and just needed inspection. I contacted my realtor to confirm Sure-Fix's progress and learned that the project had not even been started! The supervisor indicated that other projects booked their services on a shorter deadline so ours got moved down the docket. They over-booked their schedule and expected me to delay my closing date to make up for their mistake. Sure-Fix demonstrated poor internal communication and over-booked their schedule which led to much stress and anxiety, a delayed closing date, and having to escrow our final payment. They offered just over a 5% discount for the "inconvenience." I would not recommend Sure-Fix to anyone who will not be present to monitor their project's progress. They did not communicate any scheduling delays to me until they were caught.

If you need Plumbing done Right, Quick and Fast contact Sure-Fix Plumbing & Drain. I put in New Washers 4x and this last time the water was still coming out fast (and that's with that line shut off, but was still pouring out). So I contacted Sure-Fix and set up a time for them to come out. Initially I called back to see if there was a Service Fee, they told me that they needed to see the problem first. Justin came out, looked at the problem and gave me a Very reasonable estimated price to fix the issue and install a New Frost Free Outdoor faucet. He fixed it and had the new faucet installed within the hour and was ALL done. I will Definitely use them for any Future issues. Good Job & Great Work !! 😁👍🏾👏🏾👏🏾👍🏾

Surefix gave us a honest free quote, and we went with them to fix out toilet. They are the cheapest cost around, and explained visually the part that went bad. On time and nice. My new go to plumbers.Thanks!