Smith Plumbing, Heating and Cooling provides timely and professional services, including toilet installation and pipe repair, with technicians like Ty, Mic, and Robbie ensuring customer satisfaction.
Smith Plumbing, Heating and Cooling is a reliable and efficient company offering a range of services, including plumbing, heating, and cooling solutions. Their team of skilled technicians, such as Ty, Mic, and Robbie, prioritize customer satisfaction and provide timely assistance. The company has a strong communication process, ensuring that customers are informed and updated throughout the repair or installation process.
Smith Plumbing, Heating and Cooling has expertise in handling various plumbing issues, including pipe bursts, clogged sewer lines, and toilet installations. They also provide heating and cooling services, making them a one-stop solution for homeowners. Their technicians use advanced equipment, such as cameras, to inspect and diagnose problems, ensuring that customers receive effective and long-lasting solutions.
The company's commitment to customer satisfaction is evident in their warranty policy, which ensures that customers receive prompt assistance in case of re-occurrences or issues with their work.
timely, professional
Ensures customer satisfaction
professional, polite
Takes time to listen and understand customer issues
professional, attentive, quick
Dedicated to solving customer problems
helpful
Uses camera inspection to diagnose issues
We have worked with this company before so when my home warranty gave me their contact info we were delighted to know they would be helping us with our toilet. Ty makes sure we are always taken care of in a timely fashion. We couldn’t be happier with the results we received.
We noticed banging, or rattling coming from our pipe which is located through the attic to an exterior water faucet. Mic, the serviceman, who came to our home was very professional and polite. He took the time to Listen, Understand, then Recommend a solution! We are so glad we called Smith Plumbing to help solve this problem. Smith Plumbing warranties their work and said if there is a re-occurrence they will return as necessary to make sure the problem is corrected. Later that evening the banging/rattling coming from our pipe occurred again! So I called Smith Plumbing and asked for Mic to return and correct the problem. However, Robbie was sent to follow up, instead of Mic, and he did a fantastic job securing the rattling pipe with clamps and located the source of the problem. Robbie was professional, attentive and quick to address and correct the problem. Robbie was dedicated to making sure the problem was fixed!! However, a few days later our disposal went bad so I called Smith Plumbing for the repair. Their price was extremely high, over $500! (This was just for an install! I had already purchased a replacement disposal.) So I won't use them in the future!
Smith Plumbing Heating and Cooling answered the call! I needed two ADA compliant toilets placed in my newly purchased home on a very tight deadline and Smith made it happen. Very pleased with how responsive this proved to be as well as their strong communication process. Smith is my new go-to plumbing company!
We had a pipe burst behind our home water heater wall. Our insurance mitigation company called Smith Plumbing on a Saturday night. Their staff was so helpful, the plumber on call was very kind and swift. They’ve been very helpful throughout the whole repair process. We have more work to do in this property restoration process and I’m happy we can trust Smith Plumbing along the way.
Garron helped clear a clog in our main sewer line. He put a camera down the pipe to see what was happening and inspect for bigger issues. He spent extra time to make sure my questions were answered. Great job!
They provide a range of services, including plumbing, heating, and cooling solutions, ensuring that customers receive comprehensive assistance for their home comfort needs.
Yes, Smith Plumbing, Heating and Cooling warranties their work, ensuring that customers receive prompt assistance in case of re-occurrences or issues with their work.
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