Simon's Plumbing

Last week we discovered a slab leak in our 46 year old house in Fountain Hills coming from a hot water line in our laundry room. The next morning our local plumber was able to figure out the general vicinity of the leak but told us he didn't do leak detection or re-pipe. He unfortunately didn't have any recommendations for someone who could do the work, either. So I hopped online and did a mad search for a plumber that did both and had a respectable review rating. The majority of plumbing options in our community did not inspire confidence when I looked at their ratings and reviews, so I did a search for "best plumber" for a broader area and found Simon's Plumbing. He has nearly 500 reviews on Google and a 5-star rating and that was enough for me to call him. A company he contracts with does leak detection (Phoenix Leak Detection, I reviewed him separately) and PLD was able to come out the next day (Friday). Simon came by on Saturday morning to look at the re-pipe work that needed to be done and I had a fair work estimate from him a few hours later. Simon got us right as rain Tuesday (yesterday)! I have nothing but wonderful things to say about Simon and they include the following: He is very responsive and an excellent communicator. He is PUNCTUAL! If he says he will show up at a certain time, he literally, shows up ON.THE.DOT of the time he said he would. This is a big deal in my book. He is meticulously groomed (I have to add, his cologne smells wonderful yet is not overpowering!) and it's no surprise that he takes the same level of pride in his work. He and his lovely wife (whom he told me helps him out on certain jobs) did an excellent job prepping the work area as well as removing and disposed of all the debris (dry wall, et al) that came about on job, often tidying up as their work progressed. Again, my husband and I were so pleased with Simon's professionalism, responsiveness and the quality of his work - we highly recommend him! I'm also thrilled to be able to add my own 5-star review to his business listing on Google and to post on NextDoor, too. :)

Speedy, fair pricing, and quality work!!!! Simon was here within an hour after calling him after we accidentally nearly flooded our backyard by breaking off the spigot out back. He was kind, professional, and I will absolutely be keeping his number handy while we fix up our house in case we run into any other issues.

Simon is a remarkable plumber. He called me back within five minutes. He arrived promptly and replaced our water heater. He was very skilled and made the necessary repairs quickly. I’ve worked with many plumbers over the years and Simon is among the very best. I recommend him without reservation and only wish I could give him more than five stars!

I initially contacted Simon because I thought our hot water heater was not working properly, but during our appointment he quickly identified that it was a pipe leak causing the lack of hot water. Simon and his colleague Rhonda (also wonderful!), worked together to find the location of the leak in our slab and quickly fix it. Simon was able to figure out how to run the new pipe through the attic so we did not have to deal with jackhammering our slab which saved us money, time and the headache of ripping apart our kitchen! Simon is very knowledgeable and I appreciate that he took the time to explain the repairs he was making. I will definitely contact Simon again for any future plumbing issues!

If I could leave a 10 star I would. Look at all his other reviews too and you can TRUST that this plumber is the real deal. I had a major leak in my front yard that was pouring down the street. It was a Friday night and I was told by the city that it was leaking a quart per minute and had been for some time. I was panicked. Simon answered and could hear my desperation. He hadn't even been home yet and agreed to come help. He didn't even leave a mess! He is beyond professional, kind, hard working and above all honest. And, looking into others ...the most fairly, well priced. I called him my plumbing angel 😇. I won't use anyone else. Hugs and huge thanks, Simon !!