Roto-Rooter Plumbing & Water Cleanup

Had a reoccurring clog in our branch drain line. A prior plumber did not clear the line correctly. Roto Rooter showed up right away on the same day. Eduart was our plumber from Roto Rooter. He was very pleasant and professional. He explained what the issue was and how to fix it. After he fixed it, he explained everything that was wrong with drain line. The toilet wasn't installed correctly, it was obvious when he showed me and he resolved that issue for us as well. He cleaned up after himself and was very respectful of myself and our home. Recommend calling Roto Rooter when you have this issue.

On time and same day service. For a leak near the water meter. Johnnie came within the stated arrival window. He was very friendly and knowledgeable. He drained the flooded water meter casing, assessed the problem, verified the location of the leak. explained all his steps before he took those steps. He kept us informed about everything he was doing and everything he planned to do. Including a trip to the nearby Home Depot to buy the correct type pipe, he returned within a half hour, and began the installation. Atook two hours. He was very thorough in restoring the concrete meter casing, and cleaned up afterwards to our satisfaction. He walked us through the estimate and I signed and initialed as he directed. He also wrote by hand a promised 1 year guarantee. Johnnie provided excellent friendly service. No more leak!!! No more crazy water bill!! Ask for Johnnie Choate if you call Roto Rooter. Only con -- coupons cannot be combined. I downloaded the $15 for adding the app, but it was either the senior discount or the $15....it seems that I should have been able to use the $15 bec it was the reason for downloading the app. Otherwise, a five-star experience.

My technician, Adrian was wonderful! He came out and diagnosed a main drain blockage. He explained the process and details with pricing and proceeded to clear it up with the auger (snake) in a timely manner. He said that he was with the company for 8 years amd that made me feel comfortable and confident of his expertise to do the job. I learned, the hard way, not to use baby wipes down the toilet! Sammy then came to the house to examine it all with the camera to see in the main drain and gave us a clean bill of health after Adrian's work. Thank you so much and I highly recommend Roto Rooter

William did an excellent job repairing a leak from an old copper pipe, originally installed 1983. It wasn’t an easy fix. He tried several different repairs, trying not to have to rip up tile flooring. It took a second trip out to complete the task. Pipe repaired, no more water leaks, left area tidy & clean. Thank you. We would definitely call on Roto Rooter again for future repairs and specifically ask for William!!

I cannot say enough good things about my experience with Roto-Rooter. My plumbing emergency began on a Sunday night and the technician Edwin was quick to arrive at my home. He was courteous and worked until almost 1 am to try to solve my problem, even leaving to go back to the office for additional equipment. When he exhausted his efforts he assured me someone would be back early in the morning which they were. Hunter, Benny, and Sammy worked tirelessly for hours exhausting all options in the FL heat. They did not leave until finally relieving the clog in my pipes and diagnosing the cause and providing a solution. They are very fair in pricing and even encourage you to look for coupons everywhere. I even received a follow up call to ensure I had no questions and things were running smoothly. If you are looking for an honest company with friendly technicians and office staff this is it! I would give 10 stars if I could!