R-Mech Heating Plumbing Cooling

We had a few major issues since we bought the house a couple of years ago. They installed the HVAC for my house. In the first year, vents got disconnected. To fix it they had to make several cuts to the wall. Later, the furnace was leaking gas. It is a new unit and it wasn't supposed to leak! I was told a bad installation that allows debris into the system can cause the valve to malfunction! Recently, I found that the exhaust pipe is leaking which caused stains and mold to form in the ceiling! The builder told me it is just excess moisture and to avoid using the shower! Now, I have to pay hundreds of dollars to fix the leaking pipe! They wanted to charge me a lot of money to fix the leaking valve on the furnace. Another plumbing company fixed it for me for a much cheaper cost. They don't stand behind their work!

This moron driver. Decided to pass me by driving down the shoulder of the road. Exit ramp from state ave west bound to 7 highway northbound. Road construction on 7. Must of need a beer real bad. They did contact me. Said they would look into it. Meanwhile this person is out on the roads endangering other drivers. It been 4 months. They never have responded with an apology for there drivers actions. They did tell me they had cameras in there company vehicles. I love to send the video to there insurance company. Guaranteed increase in premiums. The lady I talk to basic blew me off. Was some what offended over the " in a hurry for a beer comment".

Do not do business with R-Mech! After messing around with them for a week and paying out over $1,000.00 in payments, they told us our 9-year old furnace needed to be replaced. NOT TRUE!. a technician from Dick Ray came out, diagnosed the problem and had the furnace running in less than 15 minutes. R-Mech made repeated trips to the house and replaced the thermostat and a major circuit board. Since we had already spent $1000.00, they offered to give us that as a credit for a new furnace, which would have cost around $5000.00. What a rip off. Their technician was either incompetent or was intentionally trying to rip us off. Avoid this company!

We purchased a completely new heating and cooling system 2 years ago. The house is constantly HOT in the summer and COLD in the winter. The thermostat says there may be an issue with system but the technician says everything is running as it should. Well if everything is running as it should then it should not be 82 degrees in the house when the thermostat is set on 71! Now we call for a technician and they are too busy to come until next week sometime. We change our filters regularly so that is not the problem. Buyer beware. They were super helpful and prompt when we were purchasing the system but now that they have our money they can’t be bothered. Go somewhere else for your heating and cooling. MVP heating, cooling and electrical has been there for us every time we have an issue unfortunately our warranty is through R-MECH.

We'd had really great experiences with them until early this year. At that time, they only provided one of two estimates that we requested (both of which they said we needed) and we've been unable to get them to provide the second estimate or to even do the work related to the first estimate since that time. We've been calling and emailing for 6+ months at this point. Due to our previous positive experiences we really wanted them to handle this work; however, we are now looking for a new company to do the work. We can't wait forever.