Midwest Heating Cooling & Plumbing

Midwest did an absolutely amazing job on our new HVAC system! James came to our house, took detailed measurements, gave suggestions, and talked to us thoroughly about our options within our budget. I also loved that the company uses Lennox products. Lennox has consistently been one of the top 4 HVAC product company from Consumer Reports. He mentioned all rebates about the system install and gave us time to review everything to ensure we wanted before we scheduled the install. The guys did a thorough job of removing and installing the new system with all new piping - gas lines and water lines to meet code, covered our new piping, and made everything secure. The guys that came and installed the system were nice, efficient, answered any questions I had and did not rush the job. They even took the time to fill in some loose spots in my HVAC duct work in the basement to ensure minimal leaks were occurring. I have included some before and after pictures and, to me, what a difference! We even got a whole house purifier and humidifier to help keep our house clean and comfortable. If I have any future HVAC needs, I will be calling Midwest!

My central AC went out in my home, I called Midwest because they are local and very friendly staff. They initially came out to service my unit and gave me a couple of options. I could fix my current unit or for a little more I could upgrade with a warranty. I decided to upgrade my unit. Midwest was in and out and replaced my unit all within 3 weeks from the first phone call. I would welcome them in my home anytime.

Bob Epps was the only person to actually break out a tape measure to get accurate measure out of the any other company that bid my job. The service install crew was great and I will and have recommended this company to others! Price was a lot less than other companies. I even got a referral discount since a former customer recommended them!

Great experience from beginning to end! Highly recommend! We are a new customer. I called over a weekend and got a prompt return call first thing Monday morning. They were able to get me in quickly. They were on time, very professional and explained everything thoroughly.

Mike was great. He was polite, efficient and thorough. He was a pleasure to work with. I also had an issue with my outside hose faucet that he fixed without asking or charging (it was simply loose, but a plumber didn’t tell me that part, he just wanted to charge me a bunch of money to twist it a quarter turn). I really appreciated Mike’s willingness and ability to fix that in addition to my inspection. He makes Midwest Heating and Cooling look good and honest. He was just a real honest hard working person.