Plumbing Masters

My neighbor recommended “Plumbing Master” I am so happy with this company.Rick came & did the assessment & then Joe, the owner & master plumber did my kitchen stack, pipe. It is beautifully done. His work is very good. He even fixed my faucet, put a new faucet, put new garbage disposal. It took him only 2 days & it was done. He is a very good plumber. This is a family owned business. Everybody is very nice & good honest people. His price is reasonable. Joe’s sister Linda at the office who answer & handle is so wonderful. I highly recommend “Plumbing Master”.

I have dealt with Plumbing Masters for over thirty five years and I’ve never been let down. They are professional, quick, reasonably priced and always do the job right. I highly recommend them.

After the initial discussion about the issue with the office, an appointment was set up and a confirmation was followed via a text message. The technician arrived on time and provided an estimate. He was professional, knowledgeable and friendly. The work was completed timely. I am satisfied with the work even though the cost was higher than anticipated.

Extremely professional, well marked vehicle and personnel, timely updates and arrival, efficient with options for repair and appropriate consideration for my preferences as a customer. Competitive scheduling without delays, and affordable cost of job. Highly recommend!

We have had so many issues with plumbers over the years, and honestly it's been one thing after the next since moving into our house 5 years ago. 18 months ago we had to replace our 2 water heaters and used another company. Ever since replacing them we have had multiple issues. Last night we noticed a leak coming from the water heater and tried contacting the previous company we used with no luck. Apparently that company we used to replaced those water heaters is no longer in business, so I called Plumbing Masters and talked with Lindsay. It was a Friday evening, and even though it was after 5pm, she got me in contact with Joe. Joe had me take photos/videos of what was happening and he knew exactly what the problem was. This morning he went to get the part we needed, and then came over to fix the situation. While here, he noticed another leak that he also fixed as well. It turns out our water heaters hadn't been lit (for who knows how long) and that they were actually a way higher temperature than they needed to be. Due to the high temperatures it was overworking our units, causing unnecessary leaks, and even rotting parts of the systems. We always thought something was "off" but had no idea for sure because the previous company was clearly not interested in helping us get it all set up correctly. Joe stayed after, answered a lot of our questions, explained what happened, and made sure we felt knowledgable about our water heaters and a few other things. We are now going to do a bigger project with them to replace some things for our main plumbing and add a water softener system. I won't use anyone else in the future because after all these issues, there's finally a company that actually wants to do the right things for their customers and aren't worried about just making money. If you are looking for a plumbing company in the St. Louis area that will take care of you, Plumbing Masters is the only call you should make!