Plumb Tite Plumbing, Heating, Cooling & Drains

Before dealing with Austin M. I was prepared to give Plumb Tite a one-star rating. Thanks to Austin, I'm giving you a five-star rating. Austin came out and fixed the problem your first technician didn't or couldn't fix. While Austin was here, he explained what he was doing and why he was doing it. He called management to make sure I wasn't going to get charged again when the problem should have been fixed the first time with the first technician. I was impressed with Austin's ability to coherently explain everything with no BS. He got the job done. I am very happy that you sent him out. Plumb Tire, be thankful you have Austin on your payroll. I hope you have other employees just like him.

Cal & Nick of Plumb Tite Plumbing were timely, quick & courteous. They resolved a leaking humidifier & replaced it with a new one, while minimizing our down time with water access. Plumb Tite scheduled the call, same day that I called in with my leaking pipes.

This was my first time buying a house, so my realtor recommended a sewer scope. John S. was my technician, he came ahead of schedule and walked me through the process of his inspection. After the inspection, John showed me some of the damages to the pipes and some small tree roots that were coming through. I’ll be honest, my heart sank a bit, but John was there and completely put my mind at ease. Explaining what the damages were and how they could have formed. After that explained how they could go about with repairs. I feel a lot better now and look forward to working with him again in the future. Would highly recommend and especially would recommend John specifically.

I had a great experience with Austin! He was friendly, knowledgeable, and extremely helpful from the moment he arrived. He took the time to explain the issue clearly, walked me through the solution, and made sure everything was working perfectly before leaving. It’s such a relief to find someone you can trust to get the job done right. Highly recommend!

John is the best plumber that i've ever had in my house. He is knowledgeable personable, easy to work with and just a great guy! I think he has worked for me at least 5 to 6 times in this old house. We have trouble with all the time.