Pioneer Plumbing & Sewer

We just had another wonderful experience with Pioneer Plumbing! My wife fortunately noticed our old Water Heater leaking, as it seeped under the closet door, before it had a chance to completely fail and cause a major mess. Aaron immediately returned my after hours voicemail over the 4th of July Holiday weekend. I informed Aaron that I am being admitted into UW Hospital in just 2-days for Leukemia treatment, so we really needed a new water heater installed ASAP. To prevent the water heater from bursting and spilling water all over the basement (See pic), Aaron took the time to walk me thru how to shutoff the water valve going into the water heater, and how to use a garden hose to safely drain the water out of the leaking tank. Aaron then assured me the Dispatcher will call me the next morning to schedule the water heater replacement. Sure enough, the next morning I spoke to the very nice Dispatcher while driving to my Fred Hutch Cancer Center Appt. Gratefully surprised the Dispatcher was indeed able to schedule Emanuel to arrive the next afternoon to replace the water heater. Emanuel is the definition of a talented professional plumber. It took Emanuel less than 1/2 a day ALONE, to remove the old leaking tank and replace it with a shiny new 50-gallon Bradford/White water heater (See pic). Over the past 10-years, we have now enjoyed the professionals at Pioneer Plumbing at least 5-times, each time being completely satisfied with their work. If you ever need an empathetic, personable, and talented plumbing organization, do not hesitate to contact the top professionals at Pioneer Plumbing.

I've dealt with many plumbing companies in my sixty years, and Pioneer Plumbing & Sewer are hands down the best. Today was the second time that Carl has been to my residence for plumbing issues. He is always professional, polite, and quite personable. He does a thorough job while explaining his process. Carl was quick to answer any and all of my questions without making me feel silly for asking. I always keep my kitchen and bathroom spotless, but somehow, they were cleaner when Carl left. I know an excellent company and an exceptional employee when I see them, and with Pioneer, you definitely get both.

great company, great staff. They came in with the right answers, knew exactly what needed to be done, and made me feel like the situation was under control. This was not the case when the leak first started. Highly recommended for anybody needing plumbing work in the Seattle area.

Pioneer responded quickly when I called about my water main leak. They were flexible in scheduling a time for plumbing based on when the excavator was finished digging trench. They worked quickly and efficiently and charged a fair price. Highly recommend.

I called Pioneer because a good friend has worked with them to have his house's sewer line replaced, and he recommended them. Easily got the time scheduled, then a follow up call - there were unexpected changes, could we change the date? Of course, these things happen, and I was happy to accommodate the request. The day of the appointment, I received a confirmation phone call; their plumber would arrive in the next 15-20 minutes. Very helpful. Carl (Karl? I am unsure of how to spell his name) arrived, and was an absolutely outstanding plumber. I mean, I'm not a plumber, but I've been taken to the cleaners by unprofessional and unscrupulous plumbers, and Carl was both professional and friendly. Carl diagnosed and fixed the problem in my home quickly and efficiently. Absolutely recommend both Pioneer and Carl to anyone who asks. Five stars all the way.