Owens Family Plumbing Joliet IL

Highly recommend them! Nick was fast and efficient. He was also very patient and answered all of my questions. Our tub got backed up and he was able to get it cleared up and running well. Saving their number for future services.

Quick and effective! A genuine round-the-clock service. Our basement experienced a water pipe rupture at 3 am. We contacted various services promoting 24/7 plumbing assistance, yet most were unavailable until after 8 am. They either had an automated AI response or a person answering calls who took messages without promptly addressing our service requirements. Owners Family Plumbing in Joliet stood out as the sole company we reached that promptly dispatched technicians and resolved the repairs within an hour of scheduling the service.

We highly recommend Owens Family Plumbing! We have used them twice now. The first time was to replace a sink that we wanted to update. Tom arrived and was very professional. He instantly put on boot covers while entering our home. Tom replaced our old sink and was very neat and tidy. During small talk, I mentioned that we had an outside faucet that would spray water from behind the handle and shake the pipes while turning on. Tom said not a problem and had it fixed in minutes! The second time was to fix our hot water problem. We could never have enough hot water when multiple people were getting ready. Tom suggested that we replace our hot water heater which was quite old. (It was corroded on the top and could have caused us a huge mess by flooding our basement.) Tom said he recommend installing 2 hot water heaters, which we did. We have never ran out of hot water since! Thank you Owens Family Plumbing! We Highly recommend Owens Family Plumbing to our friends, family and neighbors!

I cannot say enough about how satisfied I am with Owens Family Plumbing. 5 stars for courtesy, 5 for efficiency, 5 for responding in a timely manner, 5 for reasonable pricing. I will not hesitate in using them again.

Tom was recommended to me by a co-worker. I was so grateful for this work. He responded & came out promotly. He repaired the main water valve to my house quickly. I will definitely be calling him for my plumbing needs going forward. Highly recommend!