Orr Plumbing Services LLC provides professional plumbing services, including water heater replacement and gas leak detection, with technicians like Daryl offering great customer service and fair pricing.
Orr Plumbing Services LLC is a reliable and efficient plumbing company based in St. Louis, MO. They offer a range of services, including water heater replacement, gas leak detection, and main drain cleaning. Their team of technicians, including Daryl, Dale, and Suzy, are known for their professionalism, patience, and great customer service. They provide detailed explanations of the work to be done and are fairly priced. The company is also responsive and engaged, with a strong focus on customer satisfaction.
Orr Plumbing Services LLC is committed to providing high-quality work and exceptional customer service. They are available by text to answer questions and provide remote advice, which helps build confidence with their customers. With their quick response times and efficient work, they are a great choice for anyone in need of plumbing services in the St. Louis area.
patient, professional, great customer service
Provides detailed explanations of the work to be done
Wonderful company to deal with. We had a broken water heater and they were able to have someone come out quickly and take a look at it and give me an estimate for replacement. The estimate was very reasonable and despite some challenges with the pipes, they were able to replace my old system the following day. They were great to deal with and extremely professional. I'll continue using Orr for the foreseeable future.
In less than 24 hours, I spoke with the receptionist from Orr plumbing,I forgot her name .I was able to explain my situation and frustration , when I say she was very empathetic and jumped rite on it. She listened to me rant and then explained everything to me . Made my day. This is what I call customer service. I love to see companies not only LISTEN TO THE CUSTOMER, But understand and emphasize with the customer. They will always be a 5 star in my book . Thank you so much for all your understanding. They will be taking care of allllll my plumbing needs!
This is my second time using this company and they are perfect. First, I had a gas leak that others could not figure out, Orr Plumbing came and found and fixed all the leaks and got my gas cut back on. This time, I had a super backed up main drain. They came and worked hard to fixed the problem and gave me a very detailed explanation of what was cleared out. They are fairly priced, they actually show up when others just go ghost, and they talk you through the process as well! I highly recommend this company for gas, water, anything they offer!
Daryl is just awesome. He provides such great customer service. His mannerism made me feel comfortable with moving forward with his company. He was very patient. He explained what it is that he was gonna do I mean, I can go on and on. If you’re looking for a great plumber, go to Orr Plumbing I guarantee you won’t be disappointed.
The team at Orr Plumbing have helped me twice now on some critical projects over the last two years. Daryl, Dale and Suzy are a pleasure to collaborate with and their team gets the work done quickly and efficiently. It's genuinely amazing to see the end result. In my case, a big hole in the ground just disappears as if it was never there, except for some shiny new fixtures! They're super responsive and engaged and what I like best is that they're always available by text to answer questions. There's many times where they've managed to advise me remotely too, which is a great confidence builder as you also start to learn what issues to be alert for in future.
Orr Plumbing Services LLC offers a range of plumbing services, including water heater replacement, gas leak detection, and main drain cleaning. They also provide plumbing repairs and installations, and are available to answer questions and provide remote advice.
Yes, the technicians at Orr Plumbing Services LLC, such as Daryl, are known for their professionalism, patience, and great customer service. They provide detailed explanations of the work to be done and are fairly priced.
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