New Era Plumbing

they fixed our major plumbing issues (replacing the entire sewer line) in a solid 3 days and kept us in the loop about the situation the whole time. super cool owners and a really nice crew, they really are looking out for customers best interests :) the bathroom was completely torn up during the process but when they finished the project, it was like they were never there! genuinely so glad that we called them and not another company, i would 1000% call them up again if i ever need help and 10/10 recommend them!

I highly recommend New Era Plumbling. They’re kind, knowledgeable, quick and efficient. Our poor water heater died over the weekend and Josh is the one who came out and got us all set up with a bigger and better water heater, he even kindly cleaned up all around the washroom equipment, which we are so thankful for. He went above and beyond to ensure we were taken care of. I will recommend New Era Plumbing to any friends or family members in search of trustworthy plumbing hero’s. Any employee here will help you to the fullest with your plumbing needs.

Luis and his crew were amazing. I had them come out a few weeks ago to unclog my daughter's drain in Tempe. They cleaned it out. Last Friday the drains were clogged again. They offered to come out that day to unclog it for free. Luis let me know the problem was the old Orangeburg pipe was detaching and letting in dirt from under the house. They said they could run a new mainline to replace the failing section. The job was pretty involved, but they had it completely done in three days, including redoing all the tile on the bathroom floor (since they had to remove all the tile and concrete in the bathroom). The house and bathroom look exactly like it did before they did all the work. Pretty amazing. The thing I appreciate the most about their crew is how safe and welcome they made my daughter and her roommates feel during all the construction and repair work. Having people come to your house you don't know can be intimidating, especially when they are young college students on their own. For any future plumbing needs, New Era is our go to. Thanks, you guys are the best!

I was without water, and I filled out New Era’s form at 7am and Louie called me less than an hour later to see me the same day. Louie and Josh brought back my water that afternoon!! They co-own the company and give their team the weekend off. They are an honest, local company who source their parts from other small, local vendors. We need more of them. They had to cut into my dry wall to fix my issues, and they had a contact who gave me a reasonable estimate that same afternoon. If you’re looking for a plumber who is quick, informative, I hope you let New Era take care of you!

I can’t say enough good things about my experience with this company — especially Josh, who went above and beyond from the moment he arrived. His presentation was impressive: branded truck, professional attire, and honestly, he smelled so good I almost asked what product he uses! But more than that, his kindness stood out immediately. I mentioned we were recovering from a flood and still rebuilding, and he expressed genuine sympathy without skipping a beat. That kind of empathy is rare and much appreciated. As I walked him through the plumbing issue, Josh immediately diagnosed the problem and explained the fix in a way that made sense. He even answered some unrelated questions I had, like about a wire on one of the pipes, without hesitation or rushing me. After a short pause, he gave me a very reasonable quote and mentioned he likely had all the parts in his truck. Just before he left to get started, I remembered another issue with a supply line. I brought it up casually, expecting to schedule it for another day, but Josh offered to look at it right then. Not only did he know exactly how to handle it, he even offered a bit of a discount given the circumstances and additional work. Since I wasn’t staying at the property, I asked how long it would take. He said likely a couple of hours and assured me I didn’t need to wait around, but also let me know I was more than welcome to come back if I was nearby and wanted to inspect the work in person or have him walk me through the repairs. That flexibility and transparency really stood out. This is a company that does things right: honest, thoughtful, communicative, and professional in every way. I hope I don’t need a plumber again anytime soon, but if I do, I know exactly who I’m calling. Highly recommend.