Master Plumbers Heating & Cooling offers HVAC services, including AC unit installation and repair, with technicians like Terry, Chris, and Steven providing professional and knowledgeable assistance, although some customers have reported high prices.
Master Plumbers Heating & Cooling is a company that provides heating and cooling services, including AC unit installation and repair. Their team of technicians, such as Terry, Chris, and Steven, have been praised for their professionalism and knowledge. However, some customers have reported high prices for their services, with one customer being quoted $2800 for a simple drain line clog repair. Despite this, the company has received positive reviews for their work, with customers appreciating their attention to detail and ability to answer questions and concerns.
The company's technicians have been described as respectful, detailed, and polite, with a focus on providing good customer service. However, some customers have reported feeling pressured into purchasing a club membership, and have been charged high prices for their services.
professional, knowledgeable, respectful
Ability to deliver a new replacement unit quickly
professional, knowledgeable, respectful
Ability to work long hours to complete a job
respectful, detailed, polite
Ability to answer questions and concerns thoroughly
Terry and Chris and the rest of the team did a phenomenal job with our AC unit install, and put in long hours when it became clear that the new compressor had an issue. Terry had a new replacement unit delivered the next day and he and Chris completed the install. Terry kept us informed through the process, and gave us confidence that we had made the right choice in Master Plumbers Heating Cooling! We highly recommend this team for your HVAC service needs! Super nice and knowledgeable folks!
Technician was nice and showed up on time. But the quote to fix a simple drain line clog was $2800.00. They put too much pressure on selling you the club membership as well. I called a family owned HVAC company and got the repair done for $250.00 Plus they charged $300 for a visit and evaluation!
While it's the one time I don't have any photos I thought the technician Steven did a great job. He was very respectful and detailed with answering questions I had with the system in my home and the company. He even asked me was there anything he could improve on before he left my home. Overall did a good job and im not saying that cause he fix my air conditioner. He seems to be a overall good person. 💯
Terry & Steve did a wonderful job today replacing my AC & Heating System! Very professional, answering all my questions and concerns. Leaving me feeling confident about my new system. I recommend Master Plummers Heating & Cooling for a job well done.
This company should probably only be used for their plumbing services. They definitely do not seem to be experienced in the HVAC department. They're not just a little overpriced, they charged me double for coolant as compared to what two other companies are charging this week. I give them two stars only because the technician was polite, but definitely not highly trained. I will definitely not call them for any services and the future.
They offer a range of heating and cooling services, including AC unit installation and repair, heating system replacement, and drain line clog repair, providing professional and knowledgeable assistance to their customers.
The company's prices vary depending on the service, but some customers have reported being quoted high prices, such as $2800 for a simple drain line clog repair, although others have found their prices to be competitive.
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